topic I want to upgrade the analytics server in Analytics & Visibility

I want to upgrade the analytics server

hyshin — Wed, 25 Nov 2020 22:54:18 GMT

I want to upgrade the analytics server.

1. make a USB booting disk
https://extremeportal.force.com/ExtrArticleDetail?an=000079857

2. next reboot

Now a version is 7.1.2 version.

I tried.
analytics image 7.1.4
analytics image 8.0.5

USB is recognized but cannot boot.

I want to know the reason.

I have upgraded xmc (netsight) in the same way…...

Re: I want to upgrade the analytics server

hyshin — Wed, 25 Nov 2020 22:55:56 GMT

I want to upgrade from 7.1.2 to 8.5.2 using re-install

Re: I want to upgrade the analytics server

StephanH — Wed, 25 Nov 2020 23:34:53 GMT

Hello,

did you tried both methods, mentioned in the article, for the case the appliance do not boot (at the end of the text)?

Re: I want to upgrade the analytics server

hyshin — Thu, 26 Nov 2020 07:14:40 GMT

I tried it all.

Re: I want to upgrade the analytics server

StephanH — Thu, 26 Nov 2020 13:43:00 GMT

Hello,

then I recommend to open a GTAC case.