topic Re: Root account disabled in Data Center (SLX)

Root account disabled

prithvi — Thu, 28 Nov 2024 07:13:35 GMT

Dear Team,

I am trying to login to my switch with the root creadential but now its showing the account is disabled. I need help to recover the root account

Your account is disabled; please contact your system administrator

Re: Root account disabled

SagarSahni — Thu, 28 Nov 2024 12:43:29 GMT

Hi Prithvi,

You can reset the root password by following this procedure with serial console access:

Procedure

Enter the reboot command.
Halt the boot process with Esc Key.
Select and enter the ONIE option.
Select and enter the ONIE: Rescue option.
Define the root login value for the root recover environment variable.
```
ONIE:/ # bootenv VM_Root_Recover RootLogin
```

Enter the reboot command.

ONIE:/ # reboot
ONIE:/ # discover: Rescue mode detected. No discover stopped.
Stopping: dropbear ssh daemon... done.

The root account is now enabled. You can log in with the default password.

If the SLX-OS CLI is available, you can recover the root account by using the SLX-OS CLI root enable command.

BR,
Sagar Sahni

Re: Root account disabled

Michael_Morey — Fri, 29 Nov 2024 14:31:53 GMT

Hello,

If you can login to the switch with the admin account, you simply need to do the following:

SLX# conf Entering configuration mode terminal SLX(config)# root enable % Info: Root password is at system default, for better security, you may want to change it. SLX(config)#