topic Re: Password recovery in Data Center (VDX)

Password recovery

phamdangvu — Tue, 28 May 2024 13:03:16 GMT

Hi all,

I tried to reset the root password for my switch but I got this from the boot console, could someone help me out with the recovery string please:

1) Start system.
2) Recover password.
3) Enter command shell.

Option? 2

Send the following string to Customer Support for password recovery:

xz6WtW6po6.eIVIyKTMagg==

Many thanks,

Michael_Morey — Wed, 29 May 2024 13:18:42 GMT

That prompt is for the boot prom password recovery, not the root password.

Please look into the following article:

Thanks,

Brucefulus — Tue, 11 Feb 2025 14:51:35 GMT

Hello i have the same issue, with the same string

xz6WtW6po6.eIVIyKTMagg==

can you help me please

Michael_Morey — Thu, 13 Feb 2025 19:19:38 GMT

Bruce,

We can no longer provide assistance with supporting Broadcom devices. Please reach out to Brocade/Broadcom and see if they can help.