https://community.extremenetworks.com/t5/end-of-service-products/ridgeline-4-0-sp-2-download/m-p/23520#M402 Tavares, <BR /> <BR /> The SP2 download is controlled by plm ... I just happen to be meeting with who you need to contact to get it. Can you please email offline @ <B>removed</B> with your topology, # os switches managed and your contact information and I get you the other information you will need to get it. <BR /> <BR /> Thanks,<BR /> <BR /> Bill Mon, 13 Apr 2015 17:52:00 GMT Bill_Stritzinge 2015-04-13T17:52:00Z https://community.extremenetworks.com/t5/end-of-service-products/ridgeline-4-0-sp-2-download/m-p/23519#M401 Hello Guys!<BR /> <BR /> I have exactly this problem bellow with ridgeline 4.0 64 bits SP1.<BR /> <BR /> Ridgeline 4.0 || Unused Port Report Does not Return DataSymptoms Unused Ports Reports in Ridgeline 4.0 does not return data.<BR /> Environment Ridgeline 4.0 Service Pack 1 patches 1 through 3<BR /> Cause This behavior is a bug in software.<BR /> Resolution Upgrade to Ridgeline 4.0 SP2 Patch 1 and newer. Use documented CR rgl0023741 for reference.<BR /> Additional notes<BR /> <BR /> But i can't find that document reference and SP2 for download, somebody can help me? <BR /> <P class="fancybox-image"><span class="lia-inline-image-display-wrapper" image-alt="3ddf599163014f4b8adf9d4a8b8054bc_RackMultipart20150413-27898-1gru9yj-ridgeline_download_inline.png"><img src="https://community.extremenetworks.com/t5/image/serverpage/image-id/5290i9D87BAD3BD05C081/image-size/large?v=v2&amp;px=999" role="button" title="3ddf599163014f4b8adf9d4a8b8054bc_RackMultipart20150413-27898-1gru9yj-ridgeline_download_inline.png" alt="3ddf599163014f4b8adf9d4a8b8054bc_RackMultipart20150413-27898-1gru9yj-ridgeline_download_inline.png" /></span></P> Mon, 13 Apr 2015 16:54:00 GMT https://community.extremenetworks.com/t5/end-of-service-products/ridgeline-4-0-sp-2-download/m-p/23519#M401 Tavares_Belmont 2015-04-13T16:54:00Z https://community.extremenetworks.com/t5/end-of-service-products/ridgeline-4-0-sp-2-download/m-p/23520#M402 Tavares, <BR /> <BR /> The SP2 download is controlled by plm ... I just happen to be meeting with who you need to contact to get it. Can you please email offline @ <B>removed</B> with your topology, # os switches managed and your contact information and I get you the other information you will need to get it. <BR /> <BR /> Thanks,<BR /> <BR /> Bill Mon, 13 Apr 2015 17:52:00 GMT https://community.extremenetworks.com/t5/end-of-service-products/ridgeline-4-0-sp-2-download/m-p/23520#M402 Bill_Stritzinge 2015-04-13T17:52:00Z https://community.extremenetworks.com/t5/end-of-service-products/ridgeline-4-0-sp-2-download/m-p/23521#M403 Thanks Bill!<BR /> <BR /> Im gonna send. Mon, 13 Apr 2015 18:59:00 GMT https://community.extremenetworks.com/t5/end-of-service-products/ridgeline-4-0-sp-2-download/m-p/23521#M403 Tavares_Belmont 2015-04-13T18:59:00Z