https://community.extremenetworks.com/t5/end-of-service-products/password-recovery-on-extremeware-for-summit-400/m-p/25135#M619 Can you please confirm if the switch model is Summit400-48t (ExtremeWare) or X440/450/460 (EXOS)?<BR /> <BR /> If the unit is Summit400 then the configuration will be erased when performing password recovery. Thu, 03 Mar 2016 19:56:00 GMT Henrique 2016-03-03T19:56:00Z https://community.extremenetworks.com/t5/end-of-service-products/password-recovery-on-extremeware-for-summit-400/m-p/25134#M618 i want to recover or reset my extreme summit 400-48t password<BR /> i read that going to bootstrap then bootloader mood <BR /> and then "configure none" command will load a default configuration <BR /> but will it delete the existing config - or just leave it stored on the switch <BR /> <BR /> when i consoled into the switch and went to bootloader mode<BR /> there was no "configure command"<BR /> but there was a "use configuration (pri/sec/def)" command<BR /> again will selecting "def" delete my existing primary config?<BR /> <BR /> i intend to boot from default config then inside the switchj copy the primary config to a tftp server and edit it on pc<BR /> <BR /> thank you in advance Thu, 03 Mar 2016 16:50:00 GMT https://community.extremenetworks.com/t5/end-of-service-products/password-recovery-on-extremeware-for-summit-400/m-p/25134#M618 عمرو_عبدالسلام 2016-03-03T16:50:00Z https://community.extremenetworks.com/t5/end-of-service-products/password-recovery-on-extremeware-for-summit-400/m-p/25135#M619 Can you please confirm if the switch model is Summit400-48t (ExtremeWare) or X440/450/460 (EXOS)?<BR /> <BR /> If the unit is Summit400 then the configuration will be erased when performing password recovery. Thu, 03 Mar 2016 19:56:00 GMT https://community.extremenetworks.com/t5/end-of-service-products/password-recovery-on-extremeware-for-summit-400/m-p/25135#M619 Henrique 2016-03-03T19:56:00Z https://community.extremenetworks.com/t5/end-of-service-products/password-recovery-on-extremeware-for-summit-400/m-p/25136#M620 it's summit-400 extreme ware not exOS<BR /> will be erased even if used "use configuration " command? Thu, 03 Mar 2016 19:56:00 GMT https://community.extremenetworks.com/t5/end-of-service-products/password-recovery-on-extremeware-for-summit-400/m-p/25136#M620 عمرو_عبدالسلام 2016-03-03T19:56:00Z https://community.extremenetworks.com/t5/end-of-service-products/password-recovery-on-extremeware-for-summit-400/m-p/25137#M621 Hi,<BR /> <BR /> After getting into the bootROM you can type "h" or "help" and follow the options. ExtremeWare is not linux/XML based and "config none" is not available. Thu, 03 Mar 2016 19:56:00 GMT https://community.extremenetworks.com/t5/end-of-service-products/password-recovery-on-extremeware-for-summit-400/m-p/25137#M621 Henrique 2016-03-03T19:56:00Z https://community.extremenetworks.com/t5/end-of-service-products/password-recovery-on-extremeware-for-summit-400/m-p/25138#M622 IS THERE A WAY to add an admin user from the bootloader mode? Thu, 03 Mar 2016 19:56:00 GMT https://community.extremenetworks.com/t5/end-of-service-products/password-recovery-on-extremeware-for-summit-400/m-p/25138#M622 عمرو_عبدالسلام 2016-03-03T19:56:00Z https://community.extremenetworks.com/t5/end-of-service-products/password-recovery-on-extremeware-for-summit-400/m-p/25139#M623 Unfortunately not.<BR /> <BR /> Where you able to get into the booROM and access the options to "force default configuration?" Thu, 03 Mar 2016 19:56:00 GMT https://community.extremenetworks.com/t5/end-of-service-products/password-recovery-on-extremeware-for-summit-400/m-p/25139#M623 Henrique 2016-03-03T19:56:00Z https://community.extremenetworks.com/t5/end-of-service-products/password-recovery-on-extremeware-for-summit-400/m-p/25140#M624 yes i was<BR /> but i don't want to lose my configuration<BR /> i am a new comer in my company and no onw know password of admin account on extreme<BR /> we contacted previious IT employees , but no one knows the password<BR /> i need any way to to do it<BR /> <BR /> i have access to the user account which is very restricted<BR /> i did show version <BR /> <BR /> Summit400-24t:1 &gt; show version<BR /> System Serial Number: 800175-00-02 0705G-81455<BR /> CPU board: 8S40524P§3A1 O42244808 CP1: 4 CP2: 06<BR /> Image : Extremeware Version 7.5e.2.8 [non-ssh] by Release_Master on 03/08/06 03<BR /> :53:37<BR /> <BR /> BootROM : 5.1<BR /> <BR /> Thu, 03 Mar 2016 19:56:00 GMT https://community.extremenetworks.com/t5/end-of-service-products/password-recovery-on-extremeware-for-summit-400/m-p/25140#M624 عمرو_عبدالسلام 2016-03-03T19:56:00Z https://community.extremenetworks.com/t5/end-of-service-products/password-recovery-on-extremeware-for-summit-400/m-p/25141#M625 Since user credentials cannot run "show configuration" command, I would try to get all possible information/outputs.<BR /> <BR /> Do you know if that switch is performing L2 only or L3?<BR /> <BR /> I would check some outputs as follows (not sure if you can see all with user account):<BR /> <BR /> show switch<BR /> show management<BR /> show dns-client<BR /> show mirroring<BR /> show ports redundant<BR /> show ports sharing<BR /> show vlan<BR /> show vlan detail<BR /> show vlan security<BR /> show stpd <BR /> show stpd <DOMAIN_NAME><BR /> show stpd detail<BR /> show ports configuration<BR /> show ports information<BR /> show eaps<BR /> show eaps detail<BR /> show fdb<BR /> show iproute<BR /> show qosprofile<BR /> show rate-limit<BR /> show log configuration<BR /> show access-list<BR /> show access-mask<BR /> show access-profile<BR /> show netlogin<BR /> show radius<BR /> show tacacs<BR /> show ipconfig<BR /> show upd-profile<BR /> <BR /> Basically those commands can help with L2 and static routes configuration info.<BR /> <BR /> For any other protocol such as OSPF and VRRP you can download the Extremeware-e Command Reference Guide using the link below and check all "show" commands available:<BR /> <BR /> <A href="http://extrcdn.extremenetworks.com/wp-content/uploads/2014/02/ExtremeWareCommandRef73e.pdf" target="_blank" rel="nofollow noreferrer noopener">http://extrcdn.extremenetworks.com/wp-content/uploads/2014/02/ExtremeWareCommandRef73e.pdf</A><BR /></DOMAIN_NAME> Thu, 03 Mar 2016 19:56:00 GMT https://community.extremenetworks.com/t5/end-of-service-products/password-recovery-on-extremeware-for-summit-400/m-p/25141#M625 Henrique 2016-03-03T19:56:00Z https://community.extremenetworks.com/t5/end-of-service-products/password-recovery-on-extremeware-for-summit-400/m-p/25142#M626 the switch is layer 2<BR /> you mean to do these show commands <BR /> and save their output <BR /> then load default config and re enter those configurations manually ? Thu, 03 Mar 2016 19:56:00 GMT https://community.extremenetworks.com/t5/end-of-service-products/password-recovery-on-extremeware-for-summit-400/m-p/25142#M626 عمرو_عبدالسلام 2016-03-03T19:56:00Z https://community.extremenetworks.com/t5/end-of-service-products/password-recovery-on-extremeware-for-summit-400/m-p/25143#M627 Yes, you are correct. Thu, 03 Mar 2016 19:56:00 GMT https://community.extremenetworks.com/t5/end-of-service-products/password-recovery-on-extremeware-for-summit-400/m-p/25143#M627 Henrique 2016-03-03T19:56:00Z https://community.extremenetworks.com/t5/end-of-service-products/password-recovery-on-extremeware-for-summit-400/m-p/25144#M628 If this is the only solution <BR /> i will have to do it<BR /> thank you Thu, 03 Mar 2016 19:56:00 GMT https://community.extremenetworks.com/t5/end-of-service-products/password-recovery-on-extremeware-for-summit-400/m-p/25144#M628 عمرو_عبدالسلام 2016-03-03T19:56:00Z