topic Re: how to monitor devices that are using backhaul failover? in ExtremeCloud IQ

how to monitor devices that are using backhaul failover?

w1f1n00b — Fri, 22 May 2020 01:47:08 GMT

Backhaul failover is set in the radio profile, allowing a device to use a wireless backhaul link when necessary. Is there any way to track or monitor if a device makes this change?

Re: how to monitor devices that are using backhaul failover?

Ronald_Dvorak — Fri, 22 May 2020 04:28:05 GMT

Looks like that there is no Alarm generated in case backhaul failover is triggered.

I hope that this is changed in the future as it’s very important to know whether a AP is connected via ENet or backhaul failover.

The only view that I’ve found that show that the AP isn’t using the ENet is if you click on the AP and then > monitor > wired interface.

Number of ports in use = 0

-Ron

Re: how to monitor devices that are using backhaul failover?

Paul_Wang — Fri, 22 May 2020 08:32:25 GMT

One of the ways to monitor if the device is running as a mesh point or portal is to add a column named "Mode" on the Manage Devices page. This column can be added via the Column Picker on the upper right corner of the page. You might need to refresh the page to see the Mode being displayed once added.

Re: how to monitor devices that are using backhaul failover?

w1f1n00b — Tue, 26 May 2020 20:06:42 GMT

I don’t appear to have that column option.

Re: how to monitor devices that are using backhaul failover?

Paul_Wang — Wed, 27 May 2020 11:23:52 GMT

Hi John,

I meant Device Mode by Mode. See the screenshot below. Apologies.

Re: how to monitor devices that are using backhaul failover?

w1f1n00b — Wed, 27 May 2020 21:26:28 GMT

Thanks! While it would be nice to be able to monitor or be notified, this works in a pinch.

Re: how to monitor devices that are using backhaul failover?

Paul_Wang — Wed, 27 May 2020 22:08:31 GMT

Hi John,

If I am not wrong, other than listing the device mode on the Manage Devices page, getting the notification for the backhaul failover is not natively supported by XIQ or HiveOS/IQE.

Maybe you can look into using XAPI. Device Mode should be included in an XAPI call like below.

https:///xapi/v1/monitor/devices?ownerId=xxx

See below for the details.
https://developer.aerohive.com/docs/api-documentation

The other possibility is to setup the syslog and process the log for the backhaul failover according to your needs.

I haven't really looked into the SNMP trap for this, but I think it's not supported either.