https://community.extremenetworks.com/t5/extremecloud-iq/guest-employee-approval-email-not-sent/m-p/70946#M1105 <P>A self-registration aerohive-based cloud radius guess SSID CWP with employee approval does not generate the approval emails.</P> <P>Sometimes the guests need to retry 4-5 times, and often the email still is not sent.</P> <P>The problem is more frequent than intermittent.</P> <P>We have confirmed the upstream email service provider for the employee reciepent domain also does not receive these messages.&nbsp; They are not listed on the EIQ email log.</P> <P>When testing with another domain, but only a few tests, the emails came is immediately.</P> <P>has anybody else faced this issue?</P> <P>email logs showing the emails were not received or sent:</P> <FIGURE><span class="lia-inline-image-display-wrapper" image-alt="b58cd4fbb8a24ec9bd101b0dcbb1178f_80a165d2-b573-4ae5-9733-22e844f69eaf.png"><img src="https://community.extremenetworks.com/t5/image/serverpage/image-id/5059i3B904DF21DB919EB/image-size/large?v=v2&amp;px=999" role="button" title="b58cd4fbb8a24ec9bd101b0dcbb1178f_80a165d2-b573-4ae5-9733-22e844f69eaf.png" alt="b58cd4fbb8a24ec9bd101b0dcbb1178f_80a165d2-b573-4ae5-9733-22e844f69eaf.png" /></span></FIGURE><P>&nbsp;</P> Thu, 23 Apr 2020 05:01:46 GMT jason_hills 2020-04-23T05:01:46Z https://community.extremenetworks.com/t5/extremecloud-iq/guest-employee-approval-email-not-sent/m-p/70946#M1105 <P>A self-registration aerohive-based cloud radius guess SSID CWP with employee approval does not generate the approval emails.</P> <P>Sometimes the guests need to retry 4-5 times, and often the email still is not sent.</P> <P>The problem is more frequent than intermittent.</P> <P>We have confirmed the upstream email service provider for the employee reciepent domain also does not receive these messages.&nbsp; They are not listed on the EIQ email log.</P> <P>When testing with another domain, but only a few tests, the emails came is immediately.</P> <P>has anybody else faced this issue?</P> <P>email logs showing the emails were not received or sent:</P> <FIGURE><span class="lia-inline-image-display-wrapper" image-alt="b58cd4fbb8a24ec9bd101b0dcbb1178f_80a165d2-b573-4ae5-9733-22e844f69eaf.png"><img src="https://community.extremenetworks.com/t5/image/serverpage/image-id/5059i3B904DF21DB919EB/image-size/large?v=v2&amp;px=999" role="button" title="b58cd4fbb8a24ec9bd101b0dcbb1178f_80a165d2-b573-4ae5-9733-22e844f69eaf.png" alt="b58cd4fbb8a24ec9bd101b0dcbb1178f_80a165d2-b573-4ae5-9733-22e844f69eaf.png" /></span></FIGURE><P>&nbsp;</P> Thu, 23 Apr 2020 05:01:46 GMT https://community.extremenetworks.com/t5/extremecloud-iq/guest-employee-approval-email-not-sent/m-p/70946#M1105 jason_hills 2020-04-23T05:01:46Z