https://community.extremenetworks.com/t5/extremecloud-iq/the-device-appears-to-be-in-use-by-another-viq/m-p/71648#M1148 Hello, thank you for reaching out and for providing that serial number. I was able to remove the old records for this device, could you try adding it to your inventory one more time for me? Mon, 17 Jan 2022 20:27:32 GMT SamPirok 2022-01-17T20:27:32Z https://community.extremenetworks.com/t5/extremecloud-iq/the-device-appears-to-be-in-use-by-another-viq/m-p/71647#M1147 I'm trying to add an AP250 I bought used to my ExtremeCloudIQ account, but every time I try I get this message:<BR /><BR /> <UL data-dojo-attach-point="failures"> <LI title="The device appears to be in use by another VIQ."><SPAN class="w_325">03701312271625 </SPAN><SPAN>The device appears to be in use by another VIQ.</SPAN></LI> </UL> Sat, 15 Jan 2022 20:16:25 GMT https://community.extremenetworks.com/t5/extremecloud-iq/the-device-appears-to-be-in-use-by-another-viq/m-p/71647#M1147 TylerDC2004 2022-01-15T20:16:25Z https://community.extremenetworks.com/t5/extremecloud-iq/the-device-appears-to-be-in-use-by-another-viq/m-p/71648#M1148 Hello, thank you for reaching out and for providing that serial number. I was able to remove the old records for this device, could you try adding it to your inventory one more time for me? Mon, 17 Jan 2022 20:27:32 GMT https://community.extremenetworks.com/t5/extremecloud-iq/the-device-appears-to-be-in-use-by-another-viq/m-p/71648#M1148 SamPirok 2022-01-17T20:27:32Z https://community.extremenetworks.com/t5/extremecloud-iq/the-device-appears-to-be-in-use-by-another-viq/m-p/71649#M1149 That worked! Thank you! Mon, 17 Jan 2022 21:50:59 GMT https://community.extremenetworks.com/t5/extremecloud-iq/the-device-appears-to-be-in-use-by-another-viq/m-p/71649#M1149 TylerDC2004 2022-01-17T21:50:59Z