topic Re: AP230 6.2r1a device failed to update in ExtremeCloud IQ

AP230 6.2r1a device failed to update

gmnielsen — Wed, 09 Sep 2020 04:59:01 GMT

Hi,I’m trying to get my reserve Access Points out in our gym for our overflow students, but the APs are at too low a HiveOS to update inside my extremecloudiq account. I’ve read that they can be updated manually, but there are no instructions or files publicly available. Can you help?- Gary

Re: AP230 6.2r1a device failed to update

SamPirok — Wed, 09 Sep 2020 19:44:16 GMT

Hi Gary, I’ve emailed you the files you’ll need and instructions on how to update the AP’s firmware via the Web UI. Please let me know if you have any questions.

Re: AP230 6.2r1a device failed to update

Thorsten_V_ — Fri, 11 Dec 2020 00:53:28 GMT

Hi Sam,

I have the same problem with my AP230 6.2.1.0 (6.2r1) . Would you send them to me, too.

thx in advance

Re: AP230 6.2r1a device failed to update

SamPirok — Fri, 11 Dec 2020 01:06:58 GMT

Hi Thorsten, I’ve emailed those files over to you now. Please let me know if I can help with anything else!