https://community.extremenetworks.com/t5/extremecloud-iq/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/72485#M1220 <H1>I am trying to add an AP to extremcloud IQ connect &nbsp;, but get this error: 02501712151400&nbsp;A stake record of the device was found in the redirector.</H1> Wed, 11 Aug 2021 20:21:26 GMT markarr 2021-08-11T20:21:26Z https://community.extremenetworks.com/t5/extremecloud-iq/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/72485#M1220 <H1>I am trying to add an AP to extremcloud IQ connect &nbsp;, but get this error: 02501712151400&nbsp;A stake record of the device was found in the redirector.</H1> Wed, 11 Aug 2021 20:21:26 GMT https://community.extremenetworks.com/t5/extremecloud-iq/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/72485#M1220 markarr 2021-08-11T20:21:26Z https://community.extremenetworks.com/t5/extremecloud-iq/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/72486#M1221 <P>Thanks for letting us know, I see that device is still registered to a different user in our system. I’ll need to get permission from the previous owner to remove the old records, I’ve emailed them this morning and will let you know as soon as I hear back from them. If you are still in contact with the previous owner and can encourage them to respond to my email, that may help move things along here.&nbsp;</P> Wed, 11 Aug 2021 21:31:54 GMT https://community.extremenetworks.com/t5/extremecloud-iq/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/72486#M1221 SamPirok 2021-08-11T21:31:54Z