topic A stake record of the device was found in the redirector. in ExtremeCloud IQ https://community.extremenetworks.com/t5/extremecloud-iq/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/73236#M1237 <P>I know there are a ton of these out there already but figured easier on a new thread. New to me switch that the previous owner says the serial is no longer in his control panel however getting this error. Seeing if I&nbsp;can get this freed up so I can put it into use behind my existing Aerohive APs. Thanks.&nbsp;</P><P>22081608270725</P> Sat, 21 Nov 2020 04:16:47 GMT rpgonzo 2020-11-21T04:16:47Z A stake record of the device was found in the redirector. https://community.extremenetworks.com/t5/extremecloud-iq/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/73236#M1237 <P>I know there are a ton of these out there already but figured easier on a new thread. New to me switch that the previous owner says the serial is no longer in his control panel however getting this error. Seeing if I&nbsp;can get this freed up so I can put it into use behind my existing Aerohive APs. Thanks.&nbsp;</P><P>22081608270725</P> Sat, 21 Nov 2020 04:16:47 GMT https://community.extremenetworks.com/t5/extremecloud-iq/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/73236#M1237 rpgonzo 2020-11-21T04:16:47Z Re: A stake record of the device was found in the redirector. https://community.extremenetworks.com/t5/extremecloud-iq/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/73237#M1238 <P>Hello, thank you for reaching out and providing that serial number. Usually I would be able to help you with this, but unfortunately the SR22xx and SR23xx switches have a different process for removing these old records that I am unable to perform myself. Could you please open a technical support ticket for this request so our engineers can remove the conflicting records for you?</P> Mon, 23 Nov 2020 21:38:02 GMT https://community.extremenetworks.com/t5/extremecloud-iq/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/73237#M1238 SamPirok 2020-11-23T21:38:02Z Re: A stake record of the device was found in the redirector. https://community.extremenetworks.com/t5/extremecloud-iq/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/73238#M1239 <P>Will do, thanks for the response.&nbsp;</P> Tue, 24 Nov 2020 02:16:05 GMT https://community.extremenetworks.com/t5/extremecloud-iq/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/73238#M1239 rpgonzo 2020-11-24T02:16:05Z