https://community.extremenetworks.com/t5/extremecloud-iq/guest-manager-not-able-to-create-users/m-p/73419#M1247 <P>We have a guest manager who has successfully made guest users on&nbsp; two guest user profiles for last 12 months.Both cloud based ppsk guest profiles ,24hr and 7 day time limited</P><P>Now receives an error “ the user count exceeds 10” and is unable to make any guest accounts</P><P>admin account is still working to create guest users?</P><P>any suggestions</P> Mon, 24 Aug 2020 11:51:56 GMT admin32 2020-08-24T11:51:56Z https://community.extremenetworks.com/t5/extremecloud-iq/guest-manager-not-able-to-create-users/m-p/73419#M1247 <P>We have a guest manager who has successfully made guest users on&nbsp; two guest user profiles for last 12 months.Both cloud based ppsk guest profiles ,24hr and 7 day time limited</P><P>Now receives an error “ the user count exceeds 10” and is unable to make any guest accounts</P><P>admin account is still working to create guest users?</P><P>any suggestions</P> Mon, 24 Aug 2020 11:51:56 GMT https://community.extremenetworks.com/t5/extremecloud-iq/guest-manager-not-able-to-create-users/m-p/73419#M1247 admin32 2020-08-24T11:51:56Z https://community.extremenetworks.com/t5/extremecloud-iq/guest-manager-not-able-to-create-users/m-p/73420#M1248 <P>In the credential distribution group for your guest management users, has the “Restrict the number of credentials per employee to X”(default is 10)&nbsp;field been accidentally checked? (Top right person icon &gt; Global settings &gt; Credential Distribution Group)</P> Mon, 24 Aug 2020 15:15:57 GMT https://community.extremenetworks.com/t5/extremecloud-iq/guest-manager-not-able-to-create-users/m-p/73420#M1248 Ash_Finch 2020-08-24T15:15:57Z