topic Automatic connection ssid with not internet conection in ExtremeCloud IQ

Automatic connection ssid with not internet conection

RodrigoP — Fri, 18 Mar 2022 22:48:00 GMT

@Hi, I am trying to set up an internal ssid that has no internet output.

I have configured the acls so that it can connect to the internal dns and ntp.

I have done the tests with an android 9.0. the device detects the ssid and I can connect, but when I turn off the device I can not reconnect automatically.

Does anyone know if I am doing it right or if in the acl I have to allow some traffic to be able to perform this automatic reconnection? The Ntp is not working too.

With another ssid that I have configured with internet output it connects me automatically.

Thanks, best regards

RE: Automatic connection ssid with not internet conection

AreckD — Sun, 20 Mar 2022 02:56:00 GMT

Hello,

Could we please get a techdata from the affected ap while the issue is being replicated?

You can get techdata in EIQ by going to manage > tools > utilities > get techdata > check problematic ap > click blue get techdata button, or by sshing to the ap in question and running:

console page 0

show tech

RE: Automatic connection ssid with not internet conection

RodrigoP — Sun, 20 Mar 2022 18:46:00 GMT

Its a general erros with Aps. I have 30 devices with android version 7.0 with not problem but with devices that thet have android os 9.0 i cant find which its isusse that doent enable to reconnect a not internet connection ssid.

Its a internal which i work to connect internal devices with no internet access.

Thanks

RE: Automatic connection ssid with not internet conection

AreckD — Sat, 26 Mar 2022 23:02:00 GMT

Hello,

I would still want a techdata from the ap associated with the issue so I can narrow down the issue.