topic RE: automatic conection to extreme cloud iq from aps?? in ExtremeCloud IQ

automatic conection to extreme cloud iq from aps??

EduardoG — Tue, 09 Aug 2022 13:27:00 GMT

Hello

We have ¿50? Aps ap305c connected to

https://ie.extremecloudiq.com/

free version

Everyday at 4h am we have a peak of traffic (about 300-350Mbps?) in the internet connection.

1.May be that the aps provoques/make this traffic?

2.What the function ot these conections?

3.How can configure time to do it?

Thank you! 🙂

Regards

Eduardo

RE: automatic conection to extreme cloud iq from aps??

SamPirok — Thu, 11 Aug 2022 17:46:00 GMT

Hello Eduardo, we would need to see a packet capture to get a better idea of what the traffic is and where it's coming from. Off the top of my head, the only thing I can think of that would cause the APs to send out a spike in traffic would be if they're all doing background scans at the same time, but that should be a very quick process anyway. You can check your background scan settings in the Radio Profile for the APs. That's just a blind guess though, we'd really need to see a packet capture to give you any solid feedback on the traffic spike. If you can open a support case and attach a packet capture to that case, we'd be happy to review it for you and make any suggestions from there.

RE: automatic conection to extreme cloud iq from aps??

Jeanf — Mon, 22 Aug 2022 09:54:00 GMT

RE: automatic conection to extreme cloud iq from aps??

SamPirok — Mon, 22 Aug 2022 16:35:00 GMT

Hi Jean, this guide reviews how to add devices to Extreme Cloud IQ- https://extremeportal.force.com/ExtrArticleDetail?an=000079309&q=xiq%20onboarding

Hope that helps!