topic Re: AP121 os upgrade from 6.1.1.0 (6.1r1) in ExtremeCloud IQ

AP121 os upgrade from 6.1.1.0 (6.1r1)

ap121user — Fri, 12 Mar 2021 07:48:27 GMT

I have a AP121 device with 6.1.1.0 (6.1r1). Just signed up for ExtremeCloud connect. The device fails to upgrade as it does not have the OS version required for management by cloud. Can you please send the files required for upgrading the os from 6.1.1.0 (6.1r1) to the latest OS?

Re: AP121 os upgrade from 6.1.1.0 (6.1r1)

SamPirok — Sat, 13 Mar 2021 01:54:08 GMT

Hello, thank you for reaching out. I’ve emailed you directly with instructions on how to get the firmware files you need, please let me know if you have any questions.

Re: AP121 os upgrade from 6.1.1.0 (6.1r1)

ap121user — Sat, 13 Mar 2021 07:01:04 GMT

Hi Sam, Received the links and details to upgrade to latest hiveos. Completed the upgrade successfully.

Thank you so much for the prompt and quality help.

Regards,