topic Error: The device appears to be in use by another VIQ in ExtremeCloud IQ https://community.extremenetworks.com/t5/extremecloud-iq/error-the-device-appears-to-be-in-use-by-another-viq/m-p/79421#M1690 <P>Hi Community,</P><P>&nbsp;</P><P>I wanted to register my Aerohive AP121 on ExtremeCloudIQ, but I get the error:</P><P>“The device appears to be in use by another VIQ.”</P><P>Can you please support me?&nbsp;(my&nbsp;S/N:&nbsp;12114012507187)</P><P>&nbsp;</P><P>Thanks,<BR />Sarah</P> Wed, 09 Dec 2020 21:23:20 GMT snicol 2020-12-09T21:23:20Z Error: The device appears to be in use by another VIQ https://community.extremenetworks.com/t5/extremecloud-iq/error-the-device-appears-to-be-in-use-by-another-viq/m-p/79421#M1690 <P>Hi Community,</P><P>&nbsp;</P><P>I wanted to register my Aerohive AP121 on ExtremeCloudIQ, but I get the error:</P><P>“The device appears to be in use by another VIQ.”</P><P>Can you please support me?&nbsp;(my&nbsp;S/N:&nbsp;12114012507187)</P><P>&nbsp;</P><P>Thanks,<BR />Sarah</P> Wed, 09 Dec 2020 21:23:20 GMT https://community.extremenetworks.com/t5/extremecloud-iq/error-the-device-appears-to-be-in-use-by-another-viq/m-p/79421#M1690 snicol 2020-12-09T21:23:20Z Re: Error: The device appears to be in use by another VIQ https://community.extremenetworks.com/t5/extremecloud-iq/error-the-device-appears-to-be-in-use-by-another-viq/m-p/79422#M1691 <P>Hi Sarah, can you confirm that serial number for me? I checked our redirector but I’m not finding any old records for that device.&nbsp;</P> Thu, 10 Dec 2020 01:50:44 GMT https://community.extremenetworks.com/t5/extremecloud-iq/error-the-device-appears-to-be-in-use-by-another-viq/m-p/79422#M1691 SamPirok 2020-12-10T01:50:44Z