https://community.extremenetworks.com/t5/extremecloud-iq/turn-off-extremeiq-upgrade-mode/m-p/79646#M1722 <P>Yes, thanks Sam Pirok !</P> Sat, 12 Dec 2020 16:23:09 GMT HDT_IT 2020-12-12T16:23:09Z https://community.extremenetworks.com/t5/extremecloud-iq/turn-off-extremeiq-upgrade-mode/m-p/79644#M1720 <P>I am using Cloud IQ Connect (Free) with ExtremeIQ auto system upgraded to premium plan, I cannot manage my device anymore! what should I do ?</P><P>How do I not automatically upgrade ?</P> Fri, 11 Dec 2020 16:29:52 GMT https://community.extremenetworks.com/t5/extremecloud-iq/turn-off-extremeiq-upgrade-mode/m-p/79644#M1720 HDT_IT 2020-12-11T16:29:52Z https://community.extremenetworks.com/t5/extremecloud-iq/turn-off-extremeiq-upgrade-mode/m-p/79645#M1721 <P>I know we have a second conversation going for this, but just in case someone else finds this thread first: This is not expected behavior and we have an engineering ticket open to resolve this. For right now, unfortunately all we can do is ask for your patience. I would also like to warn against requesting a temporary key as that may compound the issue further.&nbsp;</P> Sat, 12 Dec 2020 01:52:51 GMT https://community.extremenetworks.com/t5/extremecloud-iq/turn-off-extremeiq-upgrade-mode/m-p/79645#M1721 SamPirok 2020-12-12T01:52:51Z https://community.extremenetworks.com/t5/extremecloud-iq/turn-off-extremeiq-upgrade-mode/m-p/79646#M1722 <P>Yes, thanks Sam Pirok !</P> Sat, 12 Dec 2020 16:23:09 GMT https://community.extremenetworks.com/t5/extremecloud-iq/turn-off-extremeiq-upgrade-mode/m-p/79646#M1722 HDT_IT 2020-12-12T16:23:09Z