topic Re: DHCP Server Unreachable after update in ExtremeCloud IQ

DHCP Server Unreachable after update

kfarley — Tue, 21 Jul 2020 00:09:07 GMT

I have 3 AP’s
2 x AP650
1 x AP630
flat L2 network
i noticed after updating to the latest version 10.1r6 my devices are failing to get IP’s

going into the logs i think i’ve narrowed it down to my 650’s as the cuplrit. the logs show

DHCP Server Unreachable

notice how the cuplrits are only kris’s room and OWEN
it’s also evident by the devices themselves (my android for example showing it “couldn’t get IP”

is this a known issues with the AP650’s on the new firmware?

is there a fix at all?

my DHCP server is hosted by my fortigate 60E firewall. all hardwired devices negotiate IP’s just fine, it’s only an issue with my wireless.

Re: DHCP Server Unreachable after update

SamPirok — Tue, 21 Jul 2020 21:37:31 GMT

I would recommend going to 10.0r8a instead of 10.1r6, based off the information in this article: https://extremeportal.force.com/ExtrArticleDetail?n=000050608&q=10.1r6

Re: DHCP Server Unreachable after update

kfarley — Tue, 21 Jul 2020 21:45:10 GMT

Hi Sam,
yeah i ended up rolling back last night.

seemed to fix all of my issues.

out of curiosity, does the “a” mean alpha in 10.0r8a?
or how does the software revision naming scheme go?

Re: DHCP Server Unreachable after update

SamPirok — Tue, 21 Jul 2020 21:56:58 GMT

The “a” indicates the first change to the r8 revision of the 10.0 firmware. I believe we have a patch coming out tonight that will introduce 10.0r8b, which just adds a second round of a few small changes to the r8 revision branch.

Re: DHCP Server Unreachable after update

Ronald_Dvorak — Tue, 21 Jul 2020 22:11:21 GMT

Sounds like trial and error 🙂

Re: DHCP Server Unreachable after update

SamPirok — Tue, 21 Jul 2020 22:14:12 GMT

I like to think of it as perfectionism, we’re always improving 😃