topic Re: PPSK on success page in ExtremeCloud IQ

PPSK on success page

markus_ottmann — Thu, 05 Nov 2020 16:05:31 GMT

Hello community,

I´ve build a customized CWP and imports the HTML files. But now the PPSK is not provided on the success page (success.html). What do I have to add to the success.html so that the PPSK is displayed again.

Thanks in advance.

Re: PPSK on success page

SamPirok — Thu, 05 Nov 2020 23:01:21 GMT

Do you have Return PPSK enabled on your CWP? If you do, are you using a custom built success page or the default one?

Re: PPSK on success page

markus_ottmann — Fri, 06 Nov 2020 04:14:00 GMT

Yes, (meanwhile) I´ve downloaded the Self-Reg-Return-PPSK-Example from the edit page of the new generated CWP and imported all files unchanged. When I connect to the Self-Reg-SSID, fill out and send the form the success page appears with the following sentence:

But no PPSK is visible. I get only the email with the PPSK.

Re: PPSK on success page

SamPirok — Fri, 06 Nov 2020 04:27:25 GMT

Thank you very much for performing that test and letting us know the results. If the default object is having the same issue, that makes me think this is a bug we’d need to file a case for so our engineers can work on a fix for us. Would you be able to open a technical support case for this issue?

Re: PPSK on success page

markus_ottmann — Fri, 06 Nov 2020 04:46:47 GMT

O.k. that´s no problem. I will open a case …

Thanks for your support.