topic Re: Network 360 Plan map no longer showing both channels when running Dual 5GHz radios in ExtremeCloud IQ

Network 360 Plan map no longer showing both channels when running Dual 5GHz radios

w1f1n00b — Wed, 18 Nov 2020 01:01:07 GMT

under ML Insights> Network 360 Plan > View Heat Map > Settings > Device Labels > Channel/Power

In the past, this has shown both 5GHz channels when AP radios are configured for dual 5GHz. I noticed today that only the wifi1 radio channel is showing, and not the wifi0 channel. If I toggle the heatmap radio to 2.4GHz the channel shows as “AUTO”. Was this a known change?

Re: Network 360 Plan map no longer showing both channels when running Dual 5GHz radios

SamPirok — Wed, 18 Nov 2020 03:41:27 GMT

I just took a look at this in my lab, if I’ve got an AP set to dual 5GHz and the heat map is set to 5GHz, I see both 5GHz channels listed. If I toggle over to 2.4GHz I do see Auto, but 2.4GHz isn’t in use currently. I ran this test using an AP305c on 10.2.2.0 just for comparison. If both radios are on and using 5GHz, you should see both channels listed on the heat map, so I might suggest opening a case for this one.

Here is what I’m seeing in my lab currently: