https://community.extremenetworks.com/t5/extremecloud-iq/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/85403#M2117 <P>Hello, I have a problem adding a SR2024P switch, I get the error "A stake record of the device was found in the redirector.", How can I solve it?</P> <P>The serial number is 20261605250126</P> <P>&nbsp;</P> <P>Thank you</P> Tue, 09 Jun 2020 23:18:23 GMT DALVARADO 2020-06-09T23:18:23Z https://community.extremenetworks.com/t5/extremecloud-iq/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/85403#M2117 <P>Hello, I have a problem adding a SR2024P switch, I get the error "A stake record of the device was found in the redirector.", How can I solve it?</P> <P>The serial number is 20261605250126</P> <P>&nbsp;</P> <P>Thank you</P> Tue, 09 Jun 2020 23:18:23 GMT https://community.extremenetworks.com/t5/extremecloud-iq/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/85403#M2117 DALVARADO 2020-06-09T23:18:23Z https://community.extremenetworks.com/t5/extremecloud-iq/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/85404#M2118 <P>Hi,</P> <P>&nbsp;</P> <P>looks like that you’d need to open a ticket so the serialnumber is cleared in the database.</P> <P>&nbsp;</P> <P><A href="https://aerohivecommunity.force.com/s/question/0D50c00006dXL3sCAG/i-am-getting-this-message-when-i-try-to-add-a-ap130-to-the-hivemanager-for-sn-01301602291717-a-stake-record-of-the-device-was-found-in-the-redirector-can-somebody-from-aerohive-clear-this-serial-number-so-that-i-can-use-this-ap?language=en_US" target="_blank" rel="nofollow noreferrer noopener">https://aerohivecommunity.force.com/s/question/0D50c00006dXL3sCAG/i-am-getting-this-message-when-i-try-to-add-a-ap130-to-the-hivemanager-for-sn-01301602291717-a-stake-record-of-the-device-was-found-in-the-redirector-can-somebody-from-aerohive-clear-this-serial-number-so-that-i-can-use-this-ap?language=en_US</A></P> <P>&nbsp;</P> <P>-Ron</P> Wed, 10 Jun 2020 16:35:30 GMT https://community.extremenetworks.com/t5/extremecloud-iq/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/85404#M2118 Ronald_Dvorak 2020-06-10T16:35:30Z https://community.extremenetworks.com/t5/extremecloud-iq/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/85405#M2119 <P>Thanks, I will do it</P> Wed, 10 Jun 2020 21:14:44 GMT https://community.extremenetworks.com/t5/extremecloud-iq/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/85405#M2119 DALVARADO 2020-06-10T21:14:44Z