Onboarding fails.

DropkickedE — Sat, 25 Jun 2022 02:26:46 GMT

I have a relatively simple toplogy right now as I troubleshoot.

Hardware:
Two (2): 5320-24T-8XE VOSS 8.6.0.1 GA
Two (2): X435-8P-4S EXOS 31.6.2.1

HQ-Core-1 (FreeBSD router):
Eth0 [WAN, DHCP]
Eth1 dot1q TrunkEth1.10 [LAN]
Eth1.11 [WiFi]
Eth1.110 [Work]
Eth1.111 [Work-WiFi]
Eth1.1984 [Mgmt]
Eth1.4000 [Native VLAN]
Eth2: Unfiltered Access to interwebs
Eth3: Unfiltered Access to interwebs
Eth4: Unfiltered Access to interwebs
HQ-Core-1:Eth1 -> HQ-HLF-X435-1:Eth8, untagged 1, tagged 10,11,1984
HQ-Core-1:Eth2 -> HQ-Spine-5320-1:Eth1/1 [factory defaults]
HQ-Core-1:Eth3 -> LAB-Spine-5320-2:Eth1/1 [factory defaults]
HQ-Core-1:Eth4 -> LAB-HLF-X435-1:Eth1/1 [factory defaults]

HQ-HLF-X435-1:Eth6 -> HQ-AP302W:Eth0 untagged 1984, allow all
HQ-HLF-X435-1:Eth7 -> HQ-AP305C untagged 1984, allow all
HQ-AP302W:Eth1 -> [VLAN 10] Workstation
HQ-AP302W:Eth2 -> [VLAN 100] Work PC

Problems:

Unable to get either 5320 to contact XIQ for provisioning
- Mgmt vlan DHCP succeeds
- I see state table entries in HQ-Core-1 between the 5320s and DNS servers, but no other states found.
- Multiple log warnings about DNS connectivity loss.
Unable to reliably get second X435 connected to XIQ or never completes config push.
What is the proper vlan tagging for AP302W? Eth0: Uplink, Eth2:VLAN10, Eth3:Vlan100, WiFi VLANs 11,111, Mgmt VLAN 1984
- AP302W: Native VLAN 4000, Allowed: 10,11,110,111,1984 (No WiFi, No Wired)
- AP302W: Native VLAN 1984, Allowed: all (WiFi, no Wired)
- Can someone clearly explain the disclaimer about Eth1? Can I use it as a access port or not?
Android devices are unable to roam between APs reliably. Good signal on switch, zero traffic. Have to manually reconnect to restore connection.

Re: Onboarding fails.

SamPirok — Thu, 30 Jun 2022 16:34:30 GMT

Hey there, thanks for the detailed post! Looks like you have a few issues going on here, the connection issue, update issue, and roaming issue. I will keep looking for some quick resources to help you, but ultimately you'll likely want to open a support case for these questions so we can dig in and troubleshoot with you. If you have active support with Extreme, you can go to our Extreme Portal and open a new case under the Support tab.

topic Onboarding fails. in ExtremeCloud IQ

Onboarding fails.

Re: Onboarding fails.