https://community.extremenetworks.com/t5/extremecloud-iq/update-license-from-aerohive-hivemanager-ng-to-extreme-network/m-p/18928#M222 thanks for your reply,<BR /><BR />The hospital name is Alexandria Urology Hospital which is located in Alexandria, Egypt. Mon, 07 Feb 2022 23:08:00 GMT AUHA 2022-02-07T23:08:00Z https://community.extremenetworks.com/t5/extremecloud-iq/update-license-from-aerohive-hivemanager-ng-to-extreme-network/m-p/18926#M220 Hi All<BR /><BR />I work in a hospital which has an active and permanent license for 116 device but now we can't change the SSID password or do anything except login.<BR /><BR />is there a way to transfer the license to on-premises.<BR /><BR />thanks in advance Mon, 07 Feb 2022 10:24:00 GMT https://community.extremenetworks.com/t5/extremecloud-iq/update-license-from-aerohive-hivemanager-ng-to-extreme-network/m-p/18926#M220 AUHA 2022-02-07T10:24:00Z https://community.extremenetworks.com/t5/extremecloud-iq/update-license-from-aerohive-hivemanager-ng-to-extreme-network/m-p/18927#M221 Hello, you'll want to speak with your services engineer (SE) about transferring your licenses to a new platform. If you are unsure who to reach out to for your SE, please let me know generally where you are located and I will find a local SE for you to speak with. Mon, 07 Feb 2022 16:59:00 GMT https://community.extremenetworks.com/t5/extremecloud-iq/update-license-from-aerohive-hivemanager-ng-to-extreme-network/m-p/18927#M221 SamPirok 2022-02-07T16:59:00Z https://community.extremenetworks.com/t5/extremecloud-iq/update-license-from-aerohive-hivemanager-ng-to-extreme-network/m-p/18928#M222 thanks for your reply,<BR /><BR />The hospital name is Alexandria Urology Hospital which is located in Alexandria, Egypt. Mon, 07 Feb 2022 23:08:00 GMT https://community.extremenetworks.com/t5/extremecloud-iq/update-license-from-aerohive-hivemanager-ng-to-extreme-network/m-p/18928#M222 AUHA 2022-02-07T23:08:00Z https://community.extremenetworks.com/t5/extremecloud-iq/update-license-from-aerohive-hivemanager-ng-to-extreme-network/m-p/18929#M223 Thank you for letting me know, I have emailed you the contact information of a local SE. Please let me know if I can help with anything else! Tue, 08 Feb 2022 17:00:00 GMT https://community.extremenetworks.com/t5/extremecloud-iq/update-license-from-aerohive-hivemanager-ng-to-extreme-network/m-p/18929#M223 SamPirok 2022-02-08T17:00:00Z