topic Re: Cloud IQ Regulytory Domain in ExtremeCloud IQ

Cloud IQ Regulytory Domain

Thomas_Gfeller — Wed, 30 Sep 2020 21:24:55 GMT

Hi there

Where can i change the Reg Domain Globaly? My APs came up with US Reg Domain. Location is set to district in switzerland, so i would like to have all APs connected to this site as Switzerland Reg Domain.

Thanks

Thomas

Re: Cloud IQ Regulytory Domain

SamPirok — Wed, 30 Sep 2020 22:35:16 GMT

Where are you seeing the reg domain listed? I believe you’re talking about the APs country code, but I’d like to make sure to avoid confusion.

Re: Cloud IQ Regulytory Domain

aerohivesupport — Wed, 30 Sep 2020 22:35:29 GMT

Hello,

You can’t change from US to Europe, you should have an european reference, except if it is an old AP.

Plesae check the results of followings:

boot-param region-code World

show hw

Regards,

Christophe

Re: Cloud IQ Regulytory Domain

aerohivesupport — Wed, 30 Sep 2020 22:36:23 GMT

Hi Sam,

Sorry, did not see your answer !

Cheers,

Christophe

Re: Cloud IQ Regulytory Domain

aerohivesupport — Wed, 30 Sep 2020 22:37:28 GMT

I correct my previous, command are:

show boot-param

show hw

Re: Cloud IQ Regulytory Domain

SamPirok — Wed, 30 Sep 2020 22:39:33 GMT

No worries Christophe, I think we’re thinking along the same lines here.

If it is the country code in question here, you’ll want to open a support case to have that changed. It is possible to change the country code on an AP, but it has to be done by a technical engineer as the password you’ll need to change the country code is proprietary.

Re: Cloud IQ Regulytory Domain

Thomas_Gfeller — Thu, 01 Oct 2020 14:55:57 GMT

Hi Folks

First of all, thanks for your replys. I meant the Country Code, sorry for confusion. But i ve seen know that it has changed automaticaly over night to Switzerland 🙂 i have to be more patiently.

Regards

Thomas