https://community.extremenetworks.com/t5/extremecloud-iq/device-appears-to-be-in-use-by-another-viq-ap230/m-p/88138#M2306 Hello, thank you for reaching out and for providing that serial number. That device should now be free to add to your inventory. Please let me know if I can help with anything else! Mon, 28 Mar 2022 16:02:54 GMT SamPirok 2022-03-28T16:02:54Z https://community.extremenetworks.com/t5/extremecloud-iq/device-appears-to-be-in-use-by-another-viq-ap230/m-p/88137#M2305 <P>Help me register my device. I owned it since day one.<BR /><BR />The following devices failed:</P> <UL data-dojo-attach-point="failures"> <LI title="The device appears to be in use by another VIQ."><SPAN class="w_325">02301404252940 </SPAN><SPAN>The device appears to be in use by another VIQ.</SPAN></LI> </UL> <BR />Thank you, Sat, 26 Mar 2022 08:06:40 GMT https://community.extremenetworks.com/t5/extremecloud-iq/device-appears-to-be-in-use-by-another-viq-ap230/m-p/88137#M2305 kklepacki 2022-03-26T08:06:40Z https://community.extremenetworks.com/t5/extremecloud-iq/device-appears-to-be-in-use-by-another-viq-ap230/m-p/88138#M2306 Hello, thank you for reaching out and for providing that serial number. That device should now be free to add to your inventory. Please let me know if I can help with anything else! Mon, 28 Mar 2022 16:02:54 GMT https://community.extremenetworks.com/t5/extremecloud-iq/device-appears-to-be-in-use-by-another-viq-ap230/m-p/88138#M2306 SamPirok 2022-03-28T16:02:54Z https://community.extremenetworks.com/t5/extremecloud-iq/device-appears-to-be-in-use-by-another-viq-ap230/m-p/88139#M2307 <DIV class="media" style="overflow: hidden; zoom: 1;">Sam,<BR /><BR />Now I get this error about license limit. Can you help?<BR /><BR /><span class="lia-inline-image-display-wrapper" image-alt="nIZ6k5SDQQq6qndvB1qz_Screenshot from 2022-03-28 15-39-42.png"><img src="https://community.extremenetworks.com/t5/image/serverpage/image-id/4492iEE5FA8E6221B618C/image-size/large?v=v2&amp;px=999" role="button" title="nIZ6k5SDQQq6qndvB1qz_Screenshot from 2022-03-28 15-39-42.png" alt="nIZ6k5SDQQq6qndvB1qz_Screenshot from 2022-03-28 15-39-42.png" /></span></DIV> Mon, 28 Mar 2022 23:42:15 GMT https://community.extremenetworks.com/t5/extremecloud-iq/device-appears-to-be-in-use-by-another-viq-ap230/m-p/88139#M2307 kklepacki 2022-03-28T23:42:15Z https://community.extremenetworks.com/t5/extremecloud-iq/device-appears-to-be-in-use-by-another-viq-ap230/m-p/88140#M2308 Unfortunately that isn't something I can help with, you'll need to speak with our sales team about a new license. If you can let me know generally where you're located, I can find a local sales engineer to connect you to. Tue, 29 Mar 2022 15:22:38 GMT https://community.extremenetworks.com/t5/extremecloud-iq/device-appears-to-be-in-use-by-another-viq-ap230/m-p/88140#M2308 SamPirok 2022-03-29T15:22:38Z https://community.extremenetworks.com/t5/extremecloud-iq/device-appears-to-be-in-use-by-another-viq-ap230/m-p/88141#M2309 Sam,<BR />I'm in IL, US. Thank you so much for your help with this. Wed, 30 Mar 2022 06:25:29 GMT https://community.extremenetworks.com/t5/extremecloud-iq/device-appears-to-be-in-use-by-another-viq-ap230/m-p/88141#M2309 kklepacki 2022-03-30T06:25:29Z