https://community.extremenetworks.com/t5/extremecloud-iq/the-module-auth-cannot-get-the-user-profile-for-attribute-25/m-p/88609#M2384 <P>Thank you for those screenshots, would you be able to enable some auth debugs on your AP that has that error, try to connect with a user who would be allowed on VLAN 25, and then pull tech data so we can review the logs for you? It would also help to know the MAC address of the client you use to perform this test.&nbsp;</P><P>&nbsp;</P><P>This guide reviews how to enable the auth debugs we’re looking for:&nbsp;&nbsp;<A href="https://extremeportal.force.com/ExtrArticleDetail?an=000065975" target="_blank" rel="nofollow noreferrer noopener">https://extremeportal.force.com/ExtrArticleDetail?an=000065975</A></P><P>This guide reviews how to get tech data:&nbsp;<A href="https://extremeportal.force.com/ExtrArticleDetail?an=000080320&amp;q=Tech%20data" target="_blank" rel="nofollow noreferrer noopener">https://extremeportal.force.com/ExtrArticleDetail?an=000080320&amp;q=Tech%20data</A></P> Tue, 20 Apr 2021 02:34:19 GMT SamPirok 2021-04-20T02:34:19Z https://community.extremenetworks.com/t5/extremecloud-iq/the-module-auth-cannot-get-the-user-profile-for-attribute-25/m-p/88608#M2383 <P>Hi Guys,</P><P>&nbsp;</P><P>i have this alarm on my APs in XIQ:</P><FIGURE><span class="lia-inline-image-display-wrapper" image-alt="5d8b0870569e42feb74f4157e33e3c2d_40fabbcc-bf4a-425f-953e-54823a711ee3.png"><img src="https://community.extremenetworks.com/t5/image/serverpage/image-id/680i5E014858F240981B/image-size/large?v=v2&amp;px=999" role="button" title="5d8b0870569e42feb74f4157e33e3c2d_40fabbcc-bf4a-425f-953e-54823a711ee3.png" alt="5d8b0870569e42feb74f4157e33e3c2d_40fabbcc-bf4a-425f-953e-54823a711ee3.png" /></span></FIGURE><P>The Aps have an SSID with Radius auth and this User Profil with Vlan 25</P><FIGURE><span class="lia-inline-image-display-wrapper" image-alt="5d8b0870569e42feb74f4157e33e3c2d_b1f91788-69d1-45f1-987e-e694f88d00f0.png"><img src="https://community.extremenetworks.com/t5/image/serverpage/image-id/5107iD18FEB99E6927B4B/image-size/large?v=v2&amp;px=999" role="button" title="5d8b0870569e42feb74f4157e33e3c2d_b1f91788-69d1-45f1-987e-e694f88d00f0.png" alt="5d8b0870569e42feb74f4157e33e3c2d_b1f91788-69d1-45f1-987e-e694f88d00f0.png" /></span></FIGURE><P>What can i do to solve this problem?</P> Mon, 19 Apr 2021 16:30:17 GMT https://community.extremenetworks.com/t5/extremecloud-iq/the-module-auth-cannot-get-the-user-profile-for-attribute-25/m-p/88608#M2383 dpanev 2021-04-19T16:30:17Z https://community.extremenetworks.com/t5/extremecloud-iq/the-module-auth-cannot-get-the-user-profile-for-attribute-25/m-p/88609#M2384 <P>Thank you for those screenshots, would you be able to enable some auth debugs on your AP that has that error, try to connect with a user who would be allowed on VLAN 25, and then pull tech data so we can review the logs for you? It would also help to know the MAC address of the client you use to perform this test.&nbsp;</P><P>&nbsp;</P><P>This guide reviews how to enable the auth debugs we’re looking for:&nbsp;&nbsp;<A href="https://extremeportal.force.com/ExtrArticleDetail?an=000065975" target="_blank" rel="nofollow noreferrer noopener">https://extremeportal.force.com/ExtrArticleDetail?an=000065975</A></P><P>This guide reviews how to get tech data:&nbsp;<A href="https://extremeportal.force.com/ExtrArticleDetail?an=000080320&amp;q=Tech%20data" target="_blank" rel="nofollow noreferrer noopener">https://extremeportal.force.com/ExtrArticleDetail?an=000080320&amp;q=Tech%20data</A></P> Tue, 20 Apr 2021 02:34:19 GMT https://community.extremenetworks.com/t5/extremecloud-iq/the-module-auth-cannot-get-the-user-profile-for-attribute-25/m-p/88609#M2384 SamPirok 2021-04-20T02:34:19Z