topic Re: XIQ from 20.1.4.3 to 20.1.5.2 in ExtremeCloud IQ

XIQ from 20.1.4.3 to 20.1.5.2

dpanev — Tue, 23 Mar 2021 15:04:27 GMT

Hey guys,

i want to upgrade a customer XIQ from 20.1.4.3 to 20.1.5.2. I found this guide but the link to Extreme Networks Support Portal doesnt work. Can you guys give me an other link? Can i just download the file and upgrade the Version without any problems?

https://docs.aerohive.com/330000/docs/help/english/ng/Content/reference/virtual-appliance-release-notes.htm

Greetings

Re: XIQ from 20.1.4.3 to 20.1.5.2

Stefan_K_ — Tue, 23 Mar 2021 15:51:11 GMT

What Link is not working? This Link is working fine for me:

https://docs.aerohive.com/330000/docs/help/english/ng/Content/reference/virtual-appliance-release-notes.htm

Re: XIQ from 20.1.4.3 to 20.1.5.2

dpanev — Tue, 23 Mar 2021 15:52:23 GMT

Extreme Networks Support Portal

Its the link in the guide to download the file

Re: XIQ from 20.1.4.3 to 20.1.5.2

Stefan_K_ — Tue, 23 Mar 2021 15:53:35 GMT

Yes, I just noticed that, sorry I was up early today. 😄

You can download it here: https://extremeportal.force.com/ExtrProductDetail?id=01t2T000004typSQAQ

Re: XIQ from 20.1.4.3 to 20.1.5.2

dpanev — Tue, 23 Mar 2021 15:58:12 GMT

Np 🙂

Thanks for the link !

i see there is a new release 21.1.20.24 . Could i upgrade directlyfrom 20.1.4.3-NGVA to 21.1.20.24 ?

Re: XIQ from 20.1.4.3 to 20.1.5.2

Stefan_K_ — Tue, 23 Mar 2021 16:17:16 GMT

Yes, this is brand new. According to the release notes a direct update is not possible.

Re: XIQ from 20.1.4.3 to 20.1.5.2

dpanev — Tue, 23 Mar 2021 16:32:59 GMT

Okay thank you very much!

Re: XIQ from 20.1.4.3 to 20.1.5.2

dpanev — Tue, 23 Mar 2021 21:02:45 GMT

The Flag License Dependency is next to the newest realease. What does that mean?

Re: XIQ from 20.1.4.3 to 20.1.5.2

SamPirok — Wed, 24 Mar 2021 01:41:50 GMT

Hi @dpanev, that flag just means that you need a license to use the product in general. So for XIQ on premises, you need a license to use XIQ on premises and that flag is just warning you that the firmware version is not enough to make that product work, you also need said license.

Re: XIQ from 20.1.4.3 to 20.1.5.2

dpanev — Wed, 24 Mar 2021 17:53:49 GMT

Thanks @Sam Pirok . How can i check if i have the right license? I mean the customer runs 20.1.4.3 at the moment and that wouldnt work without a license, correct?

regards

Re: XIQ from 20.1.4.3 to 20.1.5.2

SamPirok — Wed, 24 Mar 2021 19:53:50 GMT

That is correct, they would need a license to run their XIQ instance and since they are up and running currently, you can tell they have the right licenses 😃

Re: XIQ from 20.1.4.3 to 20.1.5.2

dpanev — Wed, 24 Mar 2021 20:14:31 GMT

thanks again Sam !