topic Can't find the band steering option in ExtremeCloud IQ connect in ExtremeCloud IQ

Can't find the band steering option in ExtremeCloud IQ connect

FallingSnow — Sun, 02 May 2021 04:56:30 GMT

It should be under "Configure," "Common Objects," "Radio Profiles", "Optimizing Radio Usage" but there is no "Optimizing Radio Usage" option. How do I set band steering in the cloud portal?

Re: Can't find the band steering option in ExtremeCloud IQ connect

Stefan_K_ — Sun, 02 May 2021 07:52:44 GMT

Hello,

the option is called „Band Steering“ and can only be found in the 2.4 GHz Radio Profile.

https://extremeportal.force.com/ExtrArticleDetail?an=000086442

Best regards

Stefan

Re: Can't find the band steering option in ExtremeCloud IQ connect

FallingSnow — Sun, 02 May 2021 11:22:41 GMT

I don’t have that option. I took screen shots. Can’t upload here for some reason so I put them on imgur. https://imgur.com/a/EWfqRzF

Re: Can't find the band steering option in ExtremeCloud IQ connect

Stefan_K_ — Sun, 02 May 2021 16:19:54 GMT

Then I guess this feature is only available with ExtremeCloudIQ Pilot.

Re: Can't find the band steering option in ExtremeCloud IQ connect

FallingSnow — Mon, 03 May 2021 15:15:22 GMT

That sucks. Also that should be documented somewhere.

Re: Can't find the band steering option in ExtremeCloud IQ connect

SamPirok — Mon, 03 May 2021 23:16:24 GMT

I’ve updated the article that Stefan kindly shared above with a note that band steering is not available in Connect. My apologies for the confusion.