topic Re: REST API for Connect customer in ExtremeCloud IQ

REST API for Connect customer

rmfalco892 — Mon, 19 Sep 2022 19:24:05 GMT

Hi,

I have a few AeroHive AP230, and I would like to programmatically get the list of clients connected to all the APs in my network.

I was hoping the Extreme Cloud IQ REST API would let me do so, but when trying to authenticate through a POST to https://api.extremecloudiq.com/login I get

{

"error_code": "PERMISSION_DENIED",

"error_id": "05d1653cb3db4ec3867b6fb8f21554c4",

"error_message": "PERMISSION_DENIED: Access denied for 'Connect' customer."

}

(please note that the password is correct, if I use the wrong one the message changes)

Is there any way for me to use the API, or since I am a "Connect" customer there's no way I can do it?

Is there any other way to get the list of clients connected to my network (no matter to what AP specifically)?

I do have physical access to the APs, so even if that means connecting through serial it'd still be acceptable as long as I can do it programmatically.

Thanks a lot!

Re: REST API for Connect customer

Adam_Minowski — Mon, 19 Sep 2022 21:04:44 GMT

Sorry. There is no way you can use REST API with Connect account. The error message is clear about it.

But you still can have a list of clients. It's not straightforward as it was time ago, but it is there. Go to Devices list and click number on the top near "CLIENTS"

Re: REST API for Connect customer

rmfalco892 — Mon, 19 Sep 2022 23:31:44 GMT

Right, that was clear indeed!

However I was asking about ways to get the list of clients programmatically, i.e. through a script.
Do you know how to get such a list through the cli, connecting my computer directly to one of my AP230s? And is there any API that would allow me to run commands on my AP230 from - let's say - a python script (or whatever other scripting language)?

Re: REST API for Connect customer

Adam_Minowski — Tue, 20 Sep 2022 09:25:15 GMT

I know that it is not perfect, but after SSH to one of your APs, you can use:

show amrp client

With that you will get lists of local, and remote (on other APs) clients:
MAC, radio, user profile ID, VLAN, IP, Age, IPv6
Just by matching profile ID to profile name (show user-profile) you can process the data with your script to have "amrp clients" table with profile names, instead of UPID.

Hope it would be good enough.

Re: REST API for Connect customer

rmfalco892 — Tue, 20 Sep 2022 17:37:10 GMT

This would be perfect actually!

Will try to SSH my device ASAP!!

Re: REST API for Connect customer

rmfalco892 — Tue, 20 Sep 2022 19:07:00 GMT

Edit: Just saw that I can set my own credentials of choice from XIQ. Will give it another try after the devices recover from a weird state where they don't show up in XIQ but seem to be up and running

Nothing, I can't ssh in the devices 😞

Following the instructions at https://extremeportal.force.com/ExtrArticleDetail?an=000057303 I see that user ; pass should be
admin ; aerohive or Aerohive1

However, I am able to reach the devices, but neither pass seems to be working.

Is that article out of date?

Re: REST API for Connect customer

rmfalco892 — Tue, 20 Sep 2022 19:23:58 GMT

Setting the credentials I was able to ssh in the device and see the list of clients, exactly as I needed to. Thank you!!