https://community.extremenetworks.com/t5/extremecloud-iq/extremeguest-essential-notifications-not-being-send/m-p/93981#M2867 <P>Hello everyone,</P><P>I'm struggling with an issue in my ExtremeGuest essentials environment. The entire environment is working, but our visitors are not receiving text/e-mails with their username and passcode. Our responsible is now printing out the codes, but we need to get the text/mail notifications working to also deliver our terms of use etc...</P><P>Unfortunately, I can't seem to find any options or settings related to this matter.</P><P>Can someone please advice?</P><P>kr,</P> Thu, 01 Dec 2022 08:10:56 GMT KristofVK 2022-12-01T08:10:56Z https://community.extremenetworks.com/t5/extremecloud-iq/extremeguest-essential-notifications-not-being-send/m-p/93981#M2867 <P>Hello everyone,</P><P>I'm struggling with an issue in my ExtremeGuest essentials environment. The entire environment is working, but our visitors are not receiving text/e-mails with their username and passcode. Our responsible is now printing out the codes, but we need to get the text/mail notifications working to also deliver our terms of use etc...</P><P>Unfortunately, I can't seem to find any options or settings related to this matter.</P><P>Can someone please advice?</P><P>kr,</P> Thu, 01 Dec 2022 08:10:56 GMT https://community.extremenetworks.com/t5/extremecloud-iq/extremeguest-essential-notifications-not-being-send/m-p/93981#M2867 KristofVK 2022-12-01T08:10:56Z https://community.extremenetworks.com/t5/extremecloud-iq/extremeguest-essential-notifications-not-being-send/m-p/94047#M2877 <P>Hello,</P><P>What are your current onboarding policy set to? + is there a notification policy and are these set to user or sponsor?</P><P>If it's action "register client" for example it'll just register the device (mac) itself, without generating a password. If you want it to send out an email it'll need to be "send passcode to user" or one of the other options.&nbsp;</P> Wed, 07 Dec 2022 09:31:22 GMT https://community.extremenetworks.com/t5/extremecloud-iq/extremeguest-essential-notifications-not-being-send/m-p/94047#M2877 Ash_Finch 2022-12-07T09:31:22Z