topic AP122 Firmware 10.5.r3 in ExtremeCloud IQ

AP122 Firmware 10.5.r3

jlmangas — Tue, 13 Dec 2022 08:41:48 GMT

Hi,

Trying to Upgrade IQ Engine and Extreme Network Switch Images --> Upgrade to the latest version (10.5r3) returns an error:

Device Update Failed: The firmware about product type AP_122 and version 10.5.3.0 is not found

Re: AP122 Firmware 10.5.r3

mssc — Tue, 13 Dec 2022 09:04:55 GMT

We are seeing the same here with AP650s and AP305Cs.

Re: AP122 Firmware 10.5.r3

Will_Zhu — Thu, 15 Dec 2022 14:31:41 GMT

It's already been fixed, please try the upgrade again.

Re: AP122 Firmware 10.5.r3

Caseydodson — Thu, 29 Dec 2022 04:50:39 GMT

Hi,

since a few weeks we have been having problems updating a few of our aerohive access points through the extremecloud IQ portal. Update fail with the message: H&R Block Online

The cli 'no radio profile "<profilename>" primary-channel-offset' execute failed cause by: unknown error

This seems to only be happening to a few specific models, AP330, AP121, our AP122,AP130, AP250's are updating fine using the same config.. anyone else using aerohive with cloudIQ and running into the same issues ?