topic Re: How to upgrade Aerohive Manager (support.aerohive.com is offline) in ExtremeCloud IQ

How to upgrade Aerohive Manager (support.aerohive.com is offline)

rodrigo-gruppel — Tue, 09 May 2023 01:31:17 GMT

Greetings.

I need to upgrade a HiveManager NG version 11.26.3.5 to higher versions .

Following this guide: https://docs.aerohive.com/330000/docs/help/english/ng/Content/Resources/Snippets/release-notes-snippets/virtual-appliance/upgrade-path/upgrade-to-12.8.flsnp.htm?Highlight=upgrade

Seems that the site where I'm supposed to download the image is offline (support.aerohive.com).

What should I do? Where to download from?

11.26.3.5

Re: How to upgrade Aerohive Manager (support.aerohive.com is offline)

Ash_Finch — Tue, 09 May 2023 10:39:40 GMT

Hi Rodrigo, try going to extremeporal.force.com > downloads > search "IQVA" for the later versions.

Re: How to upgrade Aerohive Manager (support.aerohive.com is offline)

Nick_Moore — Tue, 09 May 2023 14:28:57 GMT

Hi Rodrigo,

Ash is correct that you would go to extremeportal.force.com to access the upgrade files. This is the Extreme Support Portal, which replaced support.aerohive.com. You would click Products > ExtremeCloud at the top of the page. The use the hyperlink for ExtremeCloud IQ On Premises. That is the new name for HiveManager NG Virtual Appliance. From there, you will see all the versions available for download.

-Nick