topic Re: A stale record of the device was found in the redirector. - Please Reset in ExtremeCloud IQ

A stale record of the device was found in the redirector. - Please Reset

bswaby — Thu, 01 Jun 2023 12:48:47 GMT

We purchased 4 access point second hand and they are all getting "A stale record of the device was found in the redirector." when trying to add.

02502010120627

02502010120619

02502010140841

02502010120062

Re: A stale record of the device was found in the redirector. - Please Reset

bswaby — Thu, 01 Jun 2023 12:50:37 GMT

@SamPirok appreciate you looking at this and getting these free.

Re: A stale record of the device was found in the redirector. - Please Reset

SamPirok — Thu, 01 Jun 2023 13:12:33 GMT

Hi @bswaby , thanks for the mention here. Those devices should be free to add to your inventory at this time. Please let me know if I can help with anything else!