topic Re: A stale record of the device was found in the redirector. in ExtremeCloud IQ

A stale record of the device was found in the redirector.

hbanl — Fri, 04 Aug 2023 12:18:55 GMT

I bought some secondhand AP's, when trying to add them to CloudIQ I'm getting the message: A stale record of the device was found in the redirector.

This seems to be related to the SN# already being registered somewhere else and apparently @SamPirok is able to help out on that.

@ Sam, could you help me releasing below serialnumbers?

01301607043258
01301607043263
01301607043308
01301607043315

Re: A stale record of the device was found in the redirector.

SamPirok — Fri, 04 Aug 2023 12:23:05 GMT

Hello! Thank you for the mention here. Those devices should now be free to add to your inventory. Please let me know if I can help with anything else!

Re: A stale record of the device was found in the redirector.

hbanl — Fri, 04 Aug 2023 12:34:08 GMT

What a fast turn around and it works! 👍

Thanks Sam!