https://community.extremenetworks.com/t5/extremecloud-iq/a-stale-record-of-the-device-was-found-in-the-redirector/m-p/97873#M3374 <P>Dear sir</P><P>I am trying to onboard an AP305CX which I recently bought. I get the message: A stale record of the device was found in the redirector.</P><P><SPAN>I searched the topics and read that the AP could be onboarded by the previous owner. Could you please reset it for me so I can onboard the AP.&nbsp;</SPAN></P><P><SPAN>The serial number is 1</SPAN>3052210290185</P><P><SPAN class="">Thank you very much and have a nice day.&nbsp;</SPAN></P><P><SPAN class="">Erol Surat.&nbsp;</SPAN></P> Thu, 09 Nov 2023 07:17:06 GMT erolsurat 2023-11-09T07:17:06Z https://community.extremenetworks.com/t5/extremecloud-iq/a-stale-record-of-the-device-was-found-in-the-redirector/m-p/97873#M3374 <P>Dear sir</P><P>I am trying to onboard an AP305CX which I recently bought. I get the message: A stale record of the device was found in the redirector.</P><P><SPAN>I searched the topics and read that the AP could be onboarded by the previous owner. Could you please reset it for me so I can onboard the AP.&nbsp;</SPAN></P><P><SPAN>The serial number is 1</SPAN>3052210290185</P><P><SPAN class="">Thank you very much and have a nice day.&nbsp;</SPAN></P><P><SPAN class="">Erol Surat.&nbsp;</SPAN></P> Thu, 09 Nov 2023 07:17:06 GMT https://community.extremenetworks.com/t5/extremecloud-iq/a-stale-record-of-the-device-was-found-in-the-redirector/m-p/97873#M3374 erolsurat 2023-11-09T07:17:06Z