topic Upgrade existing XIQ Connect VIQ to XIQ Pilot? in ExtremeCloud IQ

Upgrade existing XIQ Connect VIQ to XIQ Pilot?

Nicolas_Melay — Fri, 08 Dec 2023 17:51:35 GMT

Hi all,

Is there any way to upgrade an existing VIQ from Connect to Pilot 30-days evaluation?
I was hit hard by the "new" 10 devices limit, told sales me need to purchase new licenses ASAP, but it's going to take longer than I can afford...

Re: Upgrade existing XIQ Connect VIQ to XIQ Pilot?

Christoph_S — Mon, 11 Dec 2023 13:50:32 GMT

@Nicolas_Melay

Here are some instructions on same: https://extreme-networks.my.site.com/ExtrArticleDetail?an=000110520

BR,

Re: Upgrade existing XIQ Connect VIQ to XIQ Pilot?

Nicolas_Melay — Wed, 13 Dec 2023 10:40:37 GMT

Thanks Christoph, but this article is misleading.

You can upgrade an existing VIQ if you have your entitlement key ready.
You can opt for the 90-days evaluation on a new VIQ at creation time.
But you cannot upgrade an existing Connect VIQ to Pilot evaluation, even though the article makes you believe so.

I ended up creating a second VIQ and split my APs in two pools, two VIQs.
Unglamorous.