topic I bought some secondhand AP's, when trying to add them to A stale record was found in the redirector in ExtremeCloud IQ https://community.extremenetworks.com/t5/extremecloud-iq/i-bought-some-secondhand-ap-s-when-trying-to-add-them-to-a-stale/m-p/98547#M3448 <P>I purchased secondhand AP's and when trying to add them to my CloudIQ there is an error message: A stale record of the device was found in the redirector</P><P>This seems to be related to the serials already being registered and I've read that<SPAN>&nbsp;</SPAN><A href="https://community.extremenetworks.com/t5/user/viewprofilepage/user-id/3" target="_blank">@SamPirok</A><SPAN>&nbsp;</SPAN>is able to help out releasing them.</P><P>@ Sam, could you help me releasing below serial numbers?</P><P>&nbsp;</P><TABLE width="381"><TBODY><TR><TD width="381">4102105070167&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070139&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070059&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070024&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070186&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070046&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070163&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070178&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070113&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070064&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070119&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070183&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070191&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070070&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070048&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070131&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070116&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070015&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070078&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070021&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070177&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070074&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070170&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070019&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070097&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070193&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070040&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070077&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070079&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070090&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070082&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070153&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070185&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070174&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070025&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070194&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070172&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070057&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070181&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070169&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070083&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070063&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070127&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070188&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070112&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070038&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070101&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070091&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070001&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070054&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070147&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070152&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070084&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070196&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070148&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070197&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070039&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070190&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070076&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070125&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070155&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070031&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070030&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070115&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR></TBODY></TABLE> Wed, 20 Dec 2023 15:38:12 GMT dmclaughlin 2023-12-20T15:38:12Z I bought some secondhand AP's, when trying to add them to A stale record was found in the redirector https://community.extremenetworks.com/t5/extremecloud-iq/i-bought-some-secondhand-ap-s-when-trying-to-add-them-to-a-stale/m-p/98547#M3448 <P>I purchased secondhand AP's and when trying to add them to my CloudIQ there is an error message: A stale record of the device was found in the redirector</P><P>This seems to be related to the serials already being registered and I've read that<SPAN>&nbsp;</SPAN><A href="https://community.extremenetworks.com/t5/user/viewprofilepage/user-id/3" target="_blank">@SamPirok</A><SPAN>&nbsp;</SPAN>is able to help out releasing them.</P><P>@ Sam, could you help me releasing below serial numbers?</P><P>&nbsp;</P><TABLE width="381"><TBODY><TR><TD width="381">4102105070167&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070139&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070059&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070024&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070186&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070046&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070163&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070178&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070113&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070064&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070119&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070183&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070191&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070070&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070048&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070131&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070116&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070015&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070078&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070021&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070177&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070074&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070170&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070019&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070097&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070193&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070040&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070077&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070079&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070090&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070082&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070153&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070185&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070174&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070025&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070194&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070172&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070057&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070181&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070169&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070083&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070063&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070127&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070188&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070112&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070038&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070101&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070091&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070001&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070054&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070147&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070152&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070084&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070196&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070148&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070197&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070039&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070190&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070076&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070125&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070155&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070031&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070030&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR><TR><TD>4102105070115&nbsp;&nbsp;&nbsp;&nbsp;</TD></TR></TBODY></TABLE> Wed, 20 Dec 2023 15:38:12 GMT https://community.extremenetworks.com/t5/extremecloud-iq/i-bought-some-secondhand-ap-s-when-trying-to-add-them-to-a-stale/m-p/98547#M3448 dmclaughlin 2023-12-20T15:38:12Z