https://community.extremenetworks.com/t5/extremecloud-iq/add-ap250-to-extreme-iq/m-p/99181#M3553 <P>Thanks Brent_Addis to point me to the correct direction. I have to contact Extreme support since I don't know who is the previous owner.</P><P>Firewood</P> Thu, 01 Feb 2024 23:13:13 GMT firewood 2024-02-01T23:13:13Z https://community.extremenetworks.com/t5/extremecloud-iq/add-ap250-to-extreme-iq/m-p/99013#M3537 <P>Hi,</P><P>&nbsp; &nbsp; While trying to add my AP250, S/N 02501608190696 to Extreme IQ, I got the same error: "Device already onboarded". I bought it off eBay. Would you help me to have it added to Extreme IQ?</P><P>Thanks,</P> Tue, 23 Jan 2024 17:01:37 GMT https://community.extremenetworks.com/t5/extremecloud-iq/add-ap250-to-extreme-iq/m-p/99013#M3537 firewood 2024-01-23T17:01:37Z https://community.extremenetworks.com/t5/extremecloud-iq/add-ap250-to-extreme-iq/m-p/99169#M3548 <P>You'll need to either contact the previous owner and have them remove it, or contact Extreme support via <A href="https://extreme-networks.my.site.com/ExtrSupportHome" target="_blank">https://extreme-networks.my.site.com/ExtrSupportHome</A></P> Thu, 01 Feb 2024 01:25:08 GMT https://community.extremenetworks.com/t5/extremecloud-iq/add-ap250-to-extreme-iq/m-p/99169#M3548 Brent_Addis 2024-02-01T01:25:08Z https://community.extremenetworks.com/t5/extremecloud-iq/add-ap250-to-extreme-iq/m-p/99181#M3553 <P>Thanks Brent_Addis to point me to the correct direction. I have to contact Extreme support since I don't know who is the previous owner.</P><P>Firewood</P> Thu, 01 Feb 2024 23:13:13 GMT https://community.extremenetworks.com/t5/extremecloud-iq/add-ap250-to-extreme-iq/m-p/99181#M3553 firewood 2024-02-01T23:13:13Z