https://community.extremenetworks.com/t5/extremecloud-iq/onboarding-disasters/m-p/113247#M4241 <P>This and GTAC are driving me mad.</P><P>I received two AP's from a former AeroHive employee.</P><DIV class=""><DIV class="">&nbsp;</DIV><DIV class="">01301501510588 - Allegedly reset in the redirector several times, but still showing "Stale Record" according to GTAC (Who are finally trying to help, it seems, but I won't name anyone just yet) - I've done all sorts of hardware resets, CLI commands and interrogation. CAPWAP seems to be doing what I think it is supposed to do.</DIV></DIV><DIV class="">&nbsp;</DIV><DIV class=""><DIV class="">12112112603699 - Refused service because EOL - All I want is the redirector reset.</DIV><DIV class="">&nbsp;</DIV><DIV class="">Are you allowed to page Sam Pirok for help? I'm desperate!</DIV><DIV class="">&nbsp;</DIV></DIV> Thu, 19 Sep 2024 14:28:40 GMT OliverJH 2024-09-19T14:28:40Z https://community.extremenetworks.com/t5/extremecloud-iq/onboarding-disasters/m-p/113247#M4241 <P>This and GTAC are driving me mad.</P><P>I received two AP's from a former AeroHive employee.</P><DIV class=""><DIV class="">&nbsp;</DIV><DIV class="">01301501510588 - Allegedly reset in the redirector several times, but still showing "Stale Record" according to GTAC (Who are finally trying to help, it seems, but I won't name anyone just yet) - I've done all sorts of hardware resets, CLI commands and interrogation. CAPWAP seems to be doing what I think it is supposed to do.</DIV></DIV><DIV class="">&nbsp;</DIV><DIV class=""><DIV class="">12112112603699 - Refused service because EOL - All I want is the redirector reset.</DIV><DIV class="">&nbsp;</DIV><DIV class="">Are you allowed to page Sam Pirok for help? I'm desperate!</DIV><DIV class="">&nbsp;</DIV></DIV> Thu, 19 Sep 2024 14:28:40 GMT https://community.extremenetworks.com/t5/extremecloud-iq/onboarding-disasters/m-p/113247#M4241 OliverJH 2024-09-19T14:28:40Z