topic Migration from XIQ Virtual Appliance to XIQ Cloud in ExtremeCloud IQ

Migration from XIQ Virtual Appliance to XIQ Cloud

marconet_22 — Tue, 05 Nov 2024 10:30:21 GMT

We need documentation to migrate XIQ Virtual Appliance on premise to XIQ Cloud.

Our customer had old Aero Hive classic appliance, in Febbruary 2024 upgraded the appliance to last release firmware XIQ virtual appliance on premise and now he will migrate to cloud enviroment.

There are any documentations about it but nothing specific.

Someone help us?

Re: Migration from XIQ Virtual Appliance to XIQ Cloud

Christoph_S — Tue, 05 Nov 2024 13:42:31 GMT

Hello @marconet_22,

Here you go: https://extreme-networks.my.site.com/ExtrArticleDetail?an=000079749

If you encounter any issues due to not being able to get into HMOL, please reach out to us and open a GTAC ticket.

BR,

Re: Migration from XIQ Virtual Appliance to XIQ Cloud

marconet_22 — Wed, 06 Nov 2024 10:14:15 GMT

When I export VIQ file and inport to XIQ Cloud Instance what is it preserved and what is it deleted?

Our customer have tenth organizations in actually enviroment, every organization have his administrator account, in XIQ there aren't organizations? There are Site Group/Site etc. Is it the same thing?

Thank you

Re: Migration from XIQ Virtual Appliance to XIQ Cloud

Mauske1987 — Wed, 06 Nov 2024 15:42:50 GMT

Hi Christoph,
Same question here, but not for HM Classic but XQVA.
Is there any documentation on moving XQVA to XIQ Cloud?

Re: Migration from XIQ Virtual Appliance to XIQ Cloud

marconet_22 — Mon, 11 Nov 2024 10:51:22 GMT

Hi Mauske

Did you find any info from other channels?

Marco