topic Re: A stale record of the device was found in the redirector in ExtremeCloud IQ

A stale record of the device was found in the redirector

cdubb79 — Mon, 29 Apr 2024 14:58:12 GMT

I am having this issue with three devices I just purchased. Any help will be appreciated.

04102112242296

04102112242284

04102112242252

Thanks,

Chris

Re: A stale record of the device was found in the redirector

SamPirok — Mon, 01 Jul 2024 23:18:19 GMT

Hi @cdubb79, sorry for the long wait here, did you still need help with these devices?

Re: A stale record of the device was found in the redirector

cdubb79 — Tue, 02 Jul 2024 14:17:42 GMT

Yes I do. Can you assist please?

Re: A stale record of the device was found in the redirector

SamPirok — Tue, 02 Jul 2024 14:19:46 GMT

You got it, those devices should be free to add now. Thanks again for your patience!

Re: A stale record of the device was found in the redirector

cdubb79 — Wed, 03 Jul 2024 13:21:02 GMT

Perfect. Thank you.

Re: A stale record of the device was found in the redirector

GlobeIT — Tue, 10 Sep 2024 15:54:35 GMT

Hi there can you do the same for this serial #

The following devices failed:

02501807280385A stale record of the device was found in the redirector.

Re: A stale record of the device was found in the redirector

Vdejonge — Tue, 08 Oct 2024 13:43:22 GMT

Hi SamPirok,

I have got the same issue.

Can you take a look for S/N: 03052005112559

Re: A stale record of the device was found in the redirector

w23rby — Mon, 11 Nov 2024 09:34:35 GMT

Hi sorry to hijack someone elses post but would it be possible for you to able to do the same to my device i have just purchsased 24602011210080

thanks

Re: A stale record of the device was found in the redirector

andresin87 — Sun, 19 Jan 2025 11:35:39 GMT

Same for me:

"A stale record of the device was found in the redirector"

S/N: 03022103160356

Re: A stale record of the device was found in the redirector

JGarrido — Tue, 28 Jan 2025 01:07:11 GMT

Hi,

Same for me:

"A stale record of the device was found in the redirector"

S/N 01301909211191

S/N 01301909211334

S/N 01301910120647

Re: A stale record of the device was found in the redirector

kklepacki — Fri, 21 Feb 2025 15:40:35 GMT

A stale record of the device was found in the redirector. Please help.

02301508141240

02301404252940

Re: A stale record of the device was found in the redirector

erolsurat — Tue, 18 Mar 2025 17:53:01 GMT

Hi sir, I get the same mesaj for my second hand bought AP. Could you please do the same for me. Thanks.

S/N: 44602106290004