https://community.extremenetworks.com/t5/extremecloud-iq/previous-admin-left-unable-to-access-cloud-viq-devices/m-p/118320#M4577 <P><SPAN>How do I recover previous admin's login credentials? I tried using previous admin company email address </SPAN><SPAN>to change the password but it did not send me the reset link.</SPAN></P> Mon, 24 Mar 2025 19:00:56 GMT wdhppr 2025-03-24T19:00:56Z https://community.extremenetworks.com/t5/extremecloud-iq/previous-admin-left-unable-to-access-cloud-viq-devices/m-p/118320#M4577 <P><SPAN>How do I recover previous admin's login credentials? I tried using previous admin company email address </SPAN><SPAN>to change the password but it did not send me the reset link.</SPAN></P> Mon, 24 Mar 2025 19:00:56 GMT https://community.extremenetworks.com/t5/extremecloud-iq/previous-admin-left-unable-to-access-cloud-viq-devices/m-p/118320#M4577 wdhppr 2025-03-24T19:00:56Z https://community.extremenetworks.com/t5/extremecloud-iq/previous-admin-left-unable-to-access-cloud-viq-devices/m-p/118326#M4578 <P>Hello&nbsp;<a href="https://community.extremenetworks.com/t5/user/viewprofilepage/user-id/50853">@wdhppr</a>,</P><P>Please open a GTAC ticket so that we may have a closer look at the email you are trying to reset and help you out with this.&nbsp;</P><P>BR,</P> Tue, 25 Mar 2025 12:43:47 GMT https://community.extremenetworks.com/t5/extremecloud-iq/previous-admin-left-unable-to-access-cloud-viq-devices/m-p/118326#M4578 Christoph_S 2025-03-25T12:43:47Z