https://community.extremenetworks.com/t5/extremecloud-iq/i-cant-ti-add-a-device-ap1130/m-p/120583#M4699 <P>Hello Julio1979,</P><P>&nbsp; &nbsp; &nbsp; &nbsp;The serial number is showing under our legacy redirector. Please call our support center at&nbsp; 1-800-872-8440&nbsp; and have a support case generated. The AP will need to be under current entitlement and proof of purchase.&nbsp;</P><P>Thanks</P> Tue, 28 Oct 2025 16:36:19 GMT Christopher_Fra 2025-10-28T16:36:19Z https://community.extremenetworks.com/t5/extremecloud-iq/i-cant-ti-add-a-device-ap1130/m-p/120565#M4697 <P>I cant´ti add a device AP1130 serial 11301411110065 El dispositivo parece estar en uso por otro VIQ.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="julio1979_0-1761348901416.png" style="width: 400px;"><img src="https://community.extremenetworks.com/t5/image/serverpage/image-id/9241iF240322CB1A22EB1/image-size/medium?v=v2&amp;px=400" role="button" title="julio1979_0-1761348901416.png" alt="julio1979_0-1761348901416.png" /></span></P><P>Can you help me?</P><P>&nbsp;</P><P>Regards</P> Fri, 24 Oct 2025 23:35:30 GMT https://community.extremenetworks.com/t5/extremecloud-iq/i-cant-ti-add-a-device-ap1130/m-p/120565#M4697 julio1979 2025-10-24T23:35:30Z https://community.extremenetworks.com/t5/extremecloud-iq/i-cant-ti-add-a-device-ap1130/m-p/120583#M4699 <P>Hello Julio1979,</P><P>&nbsp; &nbsp; &nbsp; &nbsp;The serial number is showing under our legacy redirector. Please call our support center at&nbsp; 1-800-872-8440&nbsp; and have a support case generated. The AP will need to be under current entitlement and proof of purchase.&nbsp;</P><P>Thanks</P> Tue, 28 Oct 2025 16:36:19 GMT https://community.extremenetworks.com/t5/extremecloud-iq/i-cant-ti-add-a-device-ap1130/m-p/120583#M4699 Christopher_Fra 2025-10-28T16:36:19Z