https://community.extremenetworks.com/t5/extremecloud-iq/random-ppsk-issue-with-different-customers/m-p/120597#M4701 <P>We have already more then 6 customers that have randomly problems with cloud ppsk since a few weeks. I also heard similar complaints from other partner and customers.<BR /><BR />Random users can't connect. On another moment other users can't connect. Sometimes it is temporary solved by rebooting the ap's that are radsec proxy.<BR /><BR />We already have 4 tickets open for this but no clear solution. Sometimes they suggest to downgrade firmware, remove all users groups --&gt; push confdig --&gt; add user groups again --&gt; push config again, ....<BR /><BR />But problems keep coming back. Very frustating for us and our customers and no decent solution from Extreme Networks.&nbsp;</P> Wed, 29 Oct 2025 12:19:51 GMT JonasD_Complit 2025-10-29T12:19:51Z https://community.extremenetworks.com/t5/extremecloud-iq/random-ppsk-issue-with-different-customers/m-p/120597#M4701 <P>We have already more then 6 customers that have randomly problems with cloud ppsk since a few weeks. I also heard similar complaints from other partner and customers.<BR /><BR />Random users can't connect. On another moment other users can't connect. Sometimes it is temporary solved by rebooting the ap's that are radsec proxy.<BR /><BR />We already have 4 tickets open for this but no clear solution. Sometimes they suggest to downgrade firmware, remove all users groups --&gt; push confdig --&gt; add user groups again --&gt; push config again, ....<BR /><BR />But problems keep coming back. Very frustating for us and our customers and no decent solution from Extreme Networks.&nbsp;</P> Wed, 29 Oct 2025 12:19:51 GMT https://community.extremenetworks.com/t5/extremecloud-iq/random-ppsk-issue-with-different-customers/m-p/120597#M4701 JonasD_Complit 2025-10-29T12:19:51Z