https://community.extremenetworks.com/t5/extremecloud-iq/personalizatoin-of-email-template-for-ppsk-users/m-p/120726#M4721 <BLOCKQUOTE><HR /><a href="https://community.extremenetworks.com/t5/user/viewprofilepage/user-id/49858">@Salva_ferrer</a>&nbsp;<A href="https://www.mylabcorp.us/" target="_self">MyLabCorp</A> wrote:<BR /><P>Hello,&nbsp;</P><P>is it possible to customize the email notification template of PPSK users to containg a subject or from: address identifying the customer? I see then go out with an extremenetworks domain and an extremecloud subject that is unindentifiable to customers.</P><P>regards</P><HR /></BLOCKQUOTE><P>Good question — unfortunately, the default PPSK email notifications use Extreme Networks’ own template and sender domain, so they can’t be fully customized at the tenant level. However, you <EM>can</EM> modify some elements (like the message body or adding custom text) through the ExtremeCloud IQ interface. For branding or custom “from” addresses, you’d need to route emails through your own SMTP server — worth checking with Extreme support if that option can be enabled for your account.</P> Tue, 11 Nov 2025 13:30:03 GMT DreamyComet 2025-11-11T13:30:03Z https://community.extremenetworks.com/t5/extremecloud-iq/personalizatoin-of-email-template-for-ppsk-users/m-p/120720#M4719 <P>Hello,&nbsp;</P><P>is it possible to customize the email notification template of PPSK users to containg a subject or from: address identifying the customer? I see then go out with an extremenetworks domain and an extremecloud subject that is unindentifiable to customers.</P><P>regards</P> Mon, 10 Nov 2025 14:56:42 GMT https://community.extremenetworks.com/t5/extremecloud-iq/personalizatoin-of-email-template-for-ppsk-users/m-p/120720#M4719 Salva_ferrer 2025-11-10T14:56:42Z https://community.extremenetworks.com/t5/extremecloud-iq/personalizatoin-of-email-template-for-ppsk-users/m-p/120726#M4721 <BLOCKQUOTE><HR /><a href="https://community.extremenetworks.com/t5/user/viewprofilepage/user-id/49858">@Salva_ferrer</a>&nbsp;<A href="https://www.mylabcorp.us/" target="_self">MyLabCorp</A> wrote:<BR /><P>Hello,&nbsp;</P><P>is it possible to customize the email notification template of PPSK users to containg a subject or from: address identifying the customer? I see then go out with an extremenetworks domain and an extremecloud subject that is unindentifiable to customers.</P><P>regards</P><HR /></BLOCKQUOTE><P>Good question — unfortunately, the default PPSK email notifications use Extreme Networks’ own template and sender domain, so they can’t be fully customized at the tenant level. However, you <EM>can</EM> modify some elements (like the message body or adding custom text) through the ExtremeCloud IQ interface. For branding or custom “from” addresses, you’d need to route emails through your own SMTP server — worth checking with Extreme support if that option can be enabled for your account.</P> Tue, 11 Nov 2025 13:30:03 GMT https://community.extremenetworks.com/t5/extremecloud-iq/personalizatoin-of-email-template-for-ppsk-users/m-p/120726#M4721 DreamyComet 2025-11-11T13:30:03Z