topic Re: new AP5010 and AP4020 - no adequate power in ExtremeCloud IQ

new AP5010 and AP4020 - no adequate power

marconet_22 — Mon, 29 Dec 2025 14:32:39 GMT

I install n°4 AP4020 and n°1 AP5010 with Extreme Switch model x440-48P.

Every AP(s) consume energy from 9,0 to 9,3 W, I forced power negotiation to work with 802.3at standard.

From dashboard: ML Insight/Nwtwork 360 Monitor/Devices

In Device Health, section Adequate Power, I receive the following info, I see randomly that some AP have insufficient power.

Every Radio(s) (wifi 0, wifi 1 and wifi 2) are UP

From logs of Access Point(s) I don't receive any issue

How can check it?

Is this log an issue? (Adequate Power)

Re: new AP5010 and AP4020 - no adequate power

Raul_Carbonari — Mon, 29 Dec 2025 17:14:34 GMT

Hi,

A short time ago I opened a ticket because this "Adequate Power" message only appears in XIQ-Classic and not in XIQ-New, where it was apparently fixed. GTAC responded that there is no forecast for a fix in XIQ-Classic...

In the case of the 5010, there is the option to configure the "POE Profile Override," adjusting this may make the message disappear.

Regards, Raúl

Re: new AP5010 and AP4020 - no adequate power

Brent_Addis — Tue, 30 Dec 2025 20:15:47 GMT

Agree with other posters seems like an XIQ issue. You could try turning USB off on those devices as well, it seemed to fix the issue with mine a few weeks ago.

Re: new AP5010 and AP4020 - no adequate power

marconet_22 — Fri, 02 Jan 2026 23:25:58 GMT

Hi Raul

where can I find this option?

Re: new AP5010 and AP4020 - no adequate power

klui — Sat, 03 Jan 2026 00:42:19 GMT

It's in AP Templates > Advanced Settings. Click on the ? to get a help page and issue a search for "poe profile". The double quotes will force the search function to search for the exact text. It doesn't work if you include punctuations so beware when searching for stuff like "Wi-Fi 6E". The engine doesn't support regular expressions either so only "Fi 6E" will return anything. You must use double-quotes; single quotes won't return anything either.

Re: new AP5010 and AP4020 - no adequate power

marconet_22 — Wed, 07 Jan 2026 14:58:41 GMT

The option is this?

What option can i select?

Re: new AP5010 and AP4020 - no adequate power

Raul_Carbonari — Mon, 12 Jan 2026 21:33:08 GMT

Hi,

I think the "Default" option corresponds to the second column in the table, "AT Profile," where the radios remain 4x4:4 but neither USB nor PSE works.

It would be good if the "Default" label were changed to "No USB, No PSE," it would be much clearer.

Raúl

Re: new AP5010 and AP4020 - no adequate power

marconet_22 — Tue, 13 Jan 2026 15:25:34 GMT

I think so, don't it put legend on the side right with different parameters.

Crazy!!