topic Changed SSID name and and now both names are showing in ExtremeCloud IQ

Changed SSID name and and now both names are showing

thooper — Tue, 23 Jun 2020 21:54:21 GMT

Hello, Our old business SSID was a bunch of unrelated numbers and symbols and looked similar to this ----→ xy4rfsd3 . I changed the name because it confused our end users. I changed it to to something easier to understand.

The issue I am now having is both SSID names are showing up on the available wifi list on phones, tablets and laptops. How can I stop the old name from broadcasting? (I hope this makes sense)

Re: Changed SSID name and and now both names are showing

Ronald_Dvorak — Wed, 24 Jun 2020 03:02:33 GMT

Please either try with a new client or delete both WLAN SSIDs from the test device and try again.

Because I think that you don’t tx the old SSID but the client device remembers the old one.

-Ron

Re: Changed SSID name and and now both names are showing

w1f1n00b — Mon, 29 Jun 2020 21:38:37 GMT

In addition to above comment, few things I would check to locate the source of the issue.

Do you still see both SSID’s being broadcast when using Wi-Fi analyzer software?

If you SSH into an AP and run “sh ssid” does it still list both?

Re: Changed SSID name and and now both names are showing

Will_Zhu — Mon, 29 Jun 2020 21:48:44 GMT

Are you sure the updated network policy was applied to all APs?