https://community.extremenetworks.com/t5/extremecloud-iq/why-i-can-t-delete-or-add-a-device-in-extremecloud/m-p/67570#M883 <P>There is no way to convert a Pilot XIQ instance into a Connect instance. You’ll have to register for a new XIQ instance and choose Connect during the sign up process. <A href="https://extremeportal.force.com/ExtrArticleDetail?an=000056841&amp;q=Registering%20for%20connect" target="_blank" rel="noreferrer noopener">This guide reviews how to register for a Connect instance.&nbsp;</A></P> Thu, 05 Aug 2021 22:36:01 GMT SamPirok 2021-08-05T22:36:01Z https://community.extremenetworks.com/t5/extremecloud-iq/why-i-can-t-delete-or-add-a-device-in-extremecloud/m-p/67567#M880 <P>Please See Photo,&nbsp;why i can't delete or add a device in extremecloud ?</P><FIGURE><span class="lia-inline-image-display-wrapper" image-alt="2f62eb2798f24f849502fb7f94a37f5a_fef9b850-072b-4944-9cdb-7d9c1b96e2d0.jpg"><img src="https://community.extremenetworks.com/t5/image/serverpage/image-id/4959i950FD83EE777E3A6/image-size/large?v=v2&amp;px=999" role="button" title="2f62eb2798f24f849502fb7f94a37f5a_fef9b850-072b-4944-9cdb-7d9c1b96e2d0.jpg" alt="2f62eb2798f24f849502fb7f94a37f5a_fef9b850-072b-4944-9cdb-7d9c1b96e2d0.jpg" /></span></FIGURE><P>&nbsp;</P> Thu, 05 Aug 2021 16:56:30 GMT https://community.extremenetworks.com/t5/extremecloud-iq/why-i-can-t-delete-or-add-a-device-in-extremecloud/m-p/67567#M880 Eisa 2021-08-05T16:56:30Z https://community.extremenetworks.com/t5/extremecloud-iq/why-i-can-t-delete-or-add-a-device-in-extremecloud/m-p/67568#M881 <P>You can’t directly delete because of the licence limit being exceed. If you select the AP &gt; Unmanage devices it will remove the licence error. Then you should be able to delete it after.</P> Thu, 05 Aug 2021 17:00:49 GMT https://community.extremenetworks.com/t5/extremecloud-iq/why-i-can-t-delete-or-add-a-device-in-extremecloud/m-p/67568#M881 Ash_Finch 2021-08-05T17:00:49Z https://community.extremenetworks.com/t5/extremecloud-iq/why-i-can-t-delete-or-add-a-device-in-extremecloud/m-p/67569#M882 <P>Thank you for you help.</P><P>How Can I Converter Pilot to connect ?</P> Thu, 05 Aug 2021 17:53:45 GMT https://community.extremenetworks.com/t5/extremecloud-iq/why-i-can-t-delete-or-add-a-device-in-extremecloud/m-p/67569#M882 Eisa 2021-08-05T17:53:45Z https://community.extremenetworks.com/t5/extremecloud-iq/why-i-can-t-delete-or-add-a-device-in-extremecloud/m-p/67570#M883 <P>There is no way to convert a Pilot XIQ instance into a Connect instance. You’ll have to register for a new XIQ instance and choose Connect during the sign up process. <A href="https://extremeportal.force.com/ExtrArticleDetail?an=000056841&amp;q=Registering%20for%20connect" target="_blank" rel="noreferrer noopener">This guide reviews how to register for a Connect instance.&nbsp;</A></P> Thu, 05 Aug 2021 22:36:01 GMT https://community.extremenetworks.com/t5/extremecloud-iq/why-i-can-t-delete-or-add-a-device-in-extremecloud/m-p/67570#M883 SamPirok 2021-08-05T22:36:01Z