topic Re: AP DHCP Critical Event in ExtremeCloud IQ Controller

AP DHCP Critical Event

graemedench — Mon, 22 Nov 2021 13:35:56 GMT

This maybe really obvious but i can't figure it out.

We had 76 Aps all good get there lease from DHCP no issues alerts etc.
I have added 6 more in. They work fine however for some reason I'm struggling to work out why with these 6 it is seen as a critical event when they renew there DHCP lease ?

Now these are a different model and as such have a different profile in XCC but what am i missing?

Re: AP DHCP Critical Event

SamPirok — Mon, 29 Nov 2021 18:48:07 GMT

Hello, thanks for reaching out, apologies for the slow response here, I was out all last week. What models are having this issue, and what model(s) did you have before that are not having this issue?

Re: AP DHCP Critical Event

graemedench — Mon, 29 Nov 2021 22:02:21 GMT

Thanks Sam the new models are :- AP310i-WR & AP360e-WR These two report the renewed lease as critical, the previous models are :- AP3915i-ROW & AP3917i-ROW

I should say the alerts are from XMC