How to set up MAC authentication on the Captive Portal(XIQ-C)

ufaf0052 — Fri, 14 Mar 2025 15:07:10 GMT

XIQ-C fails to obtain an IP address from the DHCP server after the MAC authenticator fails.
As a result, the next step, redirecting to an external captive portal, also cannot proceed.

1. stationEvents.log Output:

12/03/25 12:50:03.816 MBA Rejected 80:07:94:DE:21:47 VGHTCAP Network[VGHTCAP]
12/03/25 12:50:03.816 De-registration 80:07:94:DE:21:47 VGHTCAP Network[VGHTCAP] Cause[Client authentication failed]

Unable to Obtain DHCP IP After Upgrading to XIQ-C 10.x
In XIQ-C 8.x, the following CLI commands were available:

# unauth-behaviour nonauth-policy
# apply
# show unauth-behaviour

What is the problem when the client cannot get an IP?

Re: How to set up MAC authentication on the Captive Portal(XIQ-C)

Miguel-Angel_RO — Sun, 16 Mar 2025 19:54:46 GMT

There are a lot of steps to double check.

Go here : https://supportdocs.extremenetworks.com/support/documentation/extremecloud-iq-controller-latest-documentation/ and follow the steps in the ExtremeCloud IQ Controller version 10.10.01 Deployment Guide

Mig

topic Re: How to set up MAC authentication on the Captive Portal(XIQ-C) in ExtremeCloud IQ Controller

How to set up MAC authentication on the Captive Portal(XIQ-C)

Re: How to set up MAC authentication on the Captive Portal(XIQ-C)